---
title: "INTEKHAB ALAM - Operation and Strategy Lead in Bengaluru | Tal"
description: "Meet INTEKHAB ALAM, Strategy & Operations | Business Operations | Process Design & Scaling | MSc Engineering Management (Aston, UK) based in Bengaluru. AI stack includes claude, elevenlabs, and gemini."
image: "https://tal.club/meet/intekhab-alam/share-image"
---

# INTEKHAB ALAM on Tal

## Headline

Strategy & Operations \| Business Operations \| Process Design & Scaling \| MSc Engineering Management \(Aston, UK\)

## About

I'm an operations professional with 4\+ years of experience building systems, teams, and processes that turn early\-stage chaos into structured, scalable growth\. My work sits at the intersection of strategy and execution — I've led cross\-functional teams, designed SOPs from scratch, built CRM\-backed reporting dashboards, and consistently delivered measurable outcomes: 30% faster resolution times, 25% improvement in team productivity, and partner onboarding pipelines that reduced time\-to\-activation across 10\+ accounts\. I've operated across industries — content, AI, QA/QC, and professional services — which means I adapt quickly, ask the right questions early, and don't need to be told twice how a business works\. Currently based in Bangalore, I'm focused on Strategy & Operations and Business Operations roles in tech startups, SaaS, and consulting/professional services — where operational rigour directly moves the business needle\. What I bring to the table: → Operational system design: SOPs, workflows, dashboards, CRM setup → Team leadership: hiring, onboarding, performance management, coaching → Data\-led decision making: KPI frameworks, OKR tracking, executive reporting → Cross\-functional coordination: working across sales, product, finance & leadership → Process improvement: root\-cause analysis, CI methodologies, automation MSc Engineering Management — Aston University, Birmingham, UK CMI Level 7 Certificate in Strategic Management & Leadership Practice Open to: Strategy & Ops \| Business Ops \| Growth Ops \| Operations Manager roles 📍 Bangalore, India \| Open to hybrid & remote

## Location

Bengaluru

## AI stack

claude

elevenlabs

gemini

openai

perplexity

replit

## Work experience

Operation and Strategy Lead at Foreign Education Consultancy, Oct 2025 \- Present · 11 mos, Bengaluru, Leading end\-to\-end operations across sales, compliance, and partner verticals for a fast\-growing education consultancy\. → Own the full operational stack: workflow design, SOP development, and cross\-functional bottleneck resolution across a multi\-team org → Built and maintain real\-time CRM and Excel dashboards tracking KPIs, pipeline health, and conversion metrics — used daily by senior leadership → Structured and scaled partner onboarding for 10\+ university partners, reducing time\-to\-activation and improving partner satisfaction scores → Deliver executive\-level business analysis, translating operational data into strategic recommendations for leadership → Define and monitor OKRs across verticals to keep execution aligned with business growth targets

Business Development & Operations Specialist at Nine Yards, Jan 2025 \- May 2025 · 5 mos, Nottingham, Managed business operations and campaign delivery across multiple brands in a fast\-paced agency environment\. → Designed performance tracking frameworks using Excel dashboards; identified inefficiencies and presented data\-driven recommendations to management → Managed multi\-brand campaign operations end\-to\-end — cross\-functional coordination, action planning, and delivery tracking against KPIs → Owned team onboarding and performance management processes, establishing quality controls and execution standards for field teams

Quality & Operations Engineer at TrueFan, Mar 2023 \- Nov 2023 · 9 mos, Gurugram, Built and ran QC operations for a Series\-A AI startup working with global clients\. → Designed and deployed QC operational frameworks for international clients; built data pipelines tracking error rates and operational performance → Identified systemic process risks and escalated structured mitigation plans to Engineering, Product, and Leadership — reducing recurring error rates → Built internal knowledge systems on collaboration platforms, ensuring consistent and audit\-ready process execution across teams

Production & Operations Manager at Springtunes Entertainment, Aug 2022 \- Aug 2023 · 1 yr 1 mo, Remote, Led content operations and team management for a growing entertainment studio\. → Scaled content operations by 20% and improved team productivity by 25% through process reengineering and workflow automation → Led a 10\+ member cross\-functional team across simultaneous projects; introduced sprint\-style delivery cycles that reduced delays significantly → Built operational capacity plans enabling leadership to make informed resourcing and investment decisions aligned to growth targets

Mechanical Engineer at NRP Projects Private Limited, Nov 2021 \- Jul 2022 · 9 mos, Orissa, India, • Supported project execution and site operations for industrial engineering projects\. • Managed QA/QC activities, ensuring compliance with API codes, safety regulations, and client requirements\. • Coordinated with TÜV SÜD \(third\-party inspection agency\) to meet international quality standards\. • Assisted in project planning, scheduling, and risk mitigation to support timely and cost\-effective delivery\. • Acted as a liaison between site teams, inspectors, vendors, and management to ensure smooth project communication\. • Contributed to operational decision\-making through site inspections, reporting, and corrective actions\.

## Education

Master’s of Science, Engineering Management, Aston University

Bachelor of Technology \- BTech, Mechanical Engineering, Graphic Era Deemed to be University

[View the original profile](https://tal.club/meet/intekhab-alam)

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