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INDRAJIT MRIDHA

Creative Artist at Encora Inc.

Kolkata

7+ years of work experience

Encora Inc.
Jul 20214 yrs 11 mosPresent

Pune

Responsible for Quality checking of 2D & 3D Images, Augmented Reality (AR). Responsible for handling the end-to-end cycle of Quality analysis of multiple E-Commerce brands across the globe and coordinating with production to fix defects. Meeting business metrics and goals, i.e., SLA, production, and quality targets Working with minimal direction Responsible for maintaining records of day- to-day work by updating trackers or workflow tools as necessary for the team. Contributing to project improvement and operational excellence ideas, as applicable. Responsible for giving timely responses to stakeholders on related tasks with guidance, i.e., as per SOP and defined SLA Proactively raising issues /alarms that may have an impact on core deliverables or operations to stakeholders Troubleshooting issues related to process and conduct root cause analysis. Awarded for contribution towards Extraordinary Client Services & Team Excellence (Nov 2022).
Globsyn I.T Services (P) Limited
Jul 20207 mosJan 2021

KOLKATA, INDIA

Responsible for analyzing data and Image annotations & checking for defects & made sure client requirements & expectations are met for every data annotation project. Handled a team of Junior Associates & trained them on QA protocols & track their performance to ensure the maintenance of Quality. Connected with clients to understand process improvement or their requirements with respect to Artificial Intelligence & Human Labeled Data (HLD) to ensure it helps in providing a better autonomous driving and customer experience by delivering quality data annotation to help improve AI/ML models.
VFS Global
Jul 20182 yrs 1 moJul 2020

Kolkata, West Bengal

Responsible for maintaining day-to-day communication and exchanges between French Consulate and designated to taking biometrics for French visa applications. Responsible for training new colleagues on the biometric system and parameters, and assess them from time to time. Retrieve visa application centers scanning cycle reports and audit reports using Microsoft Dynamics CRM, recommending necessary actions against the report, and then forwarding them to the appropriate department. Supervised the AWB generation process for Passport delivery, tally and, upload the proof of delivery in CRM.

Education

Rabindra Bharati University, Kolkata

Master's degree, English Language and Literature, General

Rabindra Bharati University, Kolkata

20161 yr2017

Bachelor’s Degree, English Language and Literature, General

K. K. Das College

20114 yrs2015

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Headline

Creative Artist at Encora Inc.

About

Focused Quality Analyst with a track record of dependability and leadership, specializing in Quality Control for 2D, 3D, and AR images. Knowledgeable in QA methodology with a proven history of reducing errors to enhance quality. Proficient in manual image testing & quality data annotation for AI/ML models. Committed to analyzing and resolving defects. Ambitious and detail-oriented, focused on ensuring the highest standards in image quality across multiple formats.

Location

Kolkata

Work experience

Creative Artist at Encora Inc., Jul 2021 - Present · 4 yrs 11 mos, Pune, Responsible for Quality checking of 2D & 3D Images, Augmented Reality (AR). Responsible for handling the end-to-end cycle of Quality analysis of multiple E-Commerce brands across the globe and coordinating with production to fix defects. Meeting business metrics and goals, i.e., SLA, production, and quality targets Working with minimal direction Responsible for maintaining records of day- to-day work by updating trackers or workflow tools as necessary for the team. Contributing to project improvement and operational excellence ideas, as applicable. Responsible for giving timely responses to stakeholders on related tasks with guidance, i.e., as per SOP and defined SLA Proactively raising issues /alarms that may have an impact on core deliverables or operations to stakeholders Troubleshooting issues related to process and conduct root cause analysis. Awarded for contribution towards Extraordinary Client Services & Team Excellence (Nov 2022).

Quality Analyst at Globsyn I.T Services (P) Limited, Jul 2020 - Jan 2021 · 7 mos, KOLKATA, INDIA, Responsible for analyzing data and Image annotations & checking for defects & made sure client requirements & expectations are met for every data annotation project. Handled a team of Junior Associates & trained them on QA protocols & track their performance to ensure the maintenance of Quality. Connected with clients to understand process improvement or their requirements with respect to Artificial Intelligence & Human Labeled Data (HLD) to ensure it helps in providing a better autonomous driving and customer experience by delivering quality data annotation to help improve AI/ML models.

Operations Officer at VFS Global, Jul 2018 - Jul 2020 · 2 yrs 1 mo, Kolkata, West Bengal, Responsible for maintaining day-to-day communication and exchanges between French Consulate and designated to taking biometrics for French visa applications. Responsible for training new colleagues on the biometric system and parameters, and assess them from time to time. Retrieve visa application centers scanning cycle reports and audit reports using Microsoft Dynamics CRM, recommending necessary actions against the report, and then forwarding them to the appropriate department. Supervised the AWB generation process for Passport delivery, tally and, upload the proof of delivery in CRM.

Education

Master's degree, English Language and Literature, General, Rabindra Bharati University, Kolkata

Bachelor’s Degree, English Language and Literature, General, K. K. Das College

INDRAJIT MRIDHA - Creative Artist in Kolkata | Tal