Headline

Senior IAM Manager @ Accelya | Stakeholder Engagement, Automation

About

An experienced Senior IAM Manager with over a decade of expertise in identity and access management (IAM), governance, and automation. Currently leading the enterprise IAM organization at Accelya, delivering a three-year hybrid identity roadmap that integrates Active Directory, Microsoft Entra ID, CyberArk PAM, and SaaS ecosystems. Skilled in workforce identity implementation, the team has successfully rolled out Okta and Entra ID for SSO, Adaptive MFA, and automated JML provisioning, significantly enhancing onboarding efficiency. With a strong foundation in service delivery and stakeholder engagement, the focus has been on operationalizing advanced security solutions like Microsoft Defender for Identity to enhance identity security across critical infrastructure. A collaborative leader, committed to building scalable IAM models, improving automation, and enabling robust cyber resilience in complex enterprise environments.

Location

Pune City

AI stack

antigravity

claude code

gemini

github copilot

Work experience

Senior IAM Manager at Accelya, Dec 2025 - Present · 10 mos, Pune, Maharashtra, India

Site Reliability Engineer at Microsoft IDC Hyderabad, May 2022 - Dec 2025 · 3 yrs 8 mos, Hyderabad, Global Identity Reliability: Owned availability, fault tolerance and BCDR architecture for global Active Directory and ADFS federation environments supporting millions of enterprise authentication events. Observability & Service Performance: Built Grafana/Power BI telemetry for replication health, token issuance and latency; reduced MTTR by 35% and escalations by 20%. Security Hardening: Led IaC/DSC and CI/CD initiatives for standardized identity deployments; hardened Kerberos, NTLM and certificate-based authentication against advanced threats. BCDR & Control Effectiveness: Architected and validated multi-forest BCDR frameworks.

Senior Partner Technical Advisor at Microsoft IDC Hyderabad, Dec 2021 - Apr 2022 · 5 mos, Bangalore Urban, Karnataka, India

Partner Technical Advisor at Microsoft IDC Hyderabad, Feb 2019 - Dec 2021 · 2 yrs 11 mos, Bengaluru, Karnataka, India

Senior Technical Advisor at Microsoft India GTSC, May 2015 - Apr 2022 · 7 yrs, People & Capability Leadership: Led & mentored a global engineering team of 40+ specialists, driving SME development, readiness and succession planning across directory services & cloud identity. Global Service & Incident Leadership: Served as Level-5 escalation authority for mission-critical identity outages; standardized RCA & diagnostic playbooks, reducing critical incident resolution time by 25%. Strategic Engineering Partnership: Partnered with Microsoft Identity Product Groups to translate enterprise failure modes into product fixes, feature improvements and global architecture guidance.

Support Escalation Engineer at Convergys, Jan 2013 - May 2015 · 2 yrs 5 mos, Pune, Provide technical support for professional customers, which involves small scale and medium enterprises. Troubleshooting active directory, PKI, OCSP, NDES, SMART CARD, EFS, KRA, DRA, EFS, KRA, DRA, Work Folders, DAC, Offline Files, Kerberos Authentication, Authorization issues, User Profiles, Group Policy, active directory performance, file replication systems (NTFRS, DFSR), ADMT, Account Lockout related issues

Education

Postgraduate Programme, International Institute of Information Technology Bangalore

General Management Programme, Business Administration and Management, General, Indian Institute of Management Raipur