imtiyaz ali profile photo 1 on Tal

imtiyaz ali

Student at Delhi University

Delhi

1+ year of work experience

Concentrix
Feb 20265 mosPresent

Gurugram, Haryana, India

Handled inbound calls
Galactic Client Services
Jul 20257 mosJan 2026

Gurugram, Haryana, India

Managed inbound/outbound sales calls, achieved sales targets, performed upselling, maintained CRM data, and coordinated with internal teams.
PNB MetLife India Insurance Co. Ltd
Jul 20244 mosOct 2024

New Delhi, Delhi, India

Customer Care Executive ( PNB MetLife India Insurance Co. Ltd ) Pace Setters Business Solutions ( BPO) Pace Setters Business Solutions, July 2024 - November 2024 Customer Care Executive:As a Customer Care Executive at [PAC Setters business solutions], you will be the primary point of contact for our clients, ensuring their inquiries are addressed promptly and effectively. Your responsibilities will include providing information about our insurance products, assisting with claims processing, and resolving any issues that may arise during the customer experience.

Education

Delhi University

English Language and Literature, General

Delhi University

20234 yrs2027
cbse

12th

cbse

20201 yr2021

Join imtiyaz and 10k+ other professionals on

Tal Boss

Tal is the app where bosses meet engineers & builders directly, without middlemen

Download Tal Boss

imtiyaz ali on Tal

Headline

Student at Delhi University

About

Customer Care Executive:As a Customer Care Executive at [PAC Setters business solutions], you will be the primary point of contact for our clients, ensuring their inquiries are addressed promptly and effectively. responsibilities will include providing information about our insurance products, assisting with claims processing, and resolving any issues that may arise during the customer experience.

Location

Delhi

Work experience

Customer Service Representative at Concentrix, Feb 2026 - Present · 5 mos, Gurugram, Haryana, India, Handled inbound calls

Customer Service Representative at Galactic Client Services, Jul 2025 - Jan 2026 · 7 mos, Gurugram, Haryana, India, Managed inbound/outbound sales calls, achieved sales targets, performed upselling, maintained CRM data, and coordinated with internal teams.

Customer care executive at PNB MetLife India Insurance Co. Ltd, Jul 2024 - Oct 2024 · 4 mos, New Delhi, Delhi, India, Customer Care Executive ( PNB MetLife India Insurance Co. Ltd ) Pace Setters Business Solutions ( BPO) Pace Setters Business Solutions, July 2024 - November 2024 Customer Care Executive:As a Customer Care Executive at [PAC Setters business solutions], you will be the primary point of contact for our clients, ensuring their inquiries are addressed promptly and effectively. Your responsibilities will include providing information about our insurance products, assisting with claims processing, and resolving any issues that may arise during the customer experience.

Education

English Language and Literature, General, Delhi University

12th, cbse

imtiyaz ali - Customer Service Representative in Delhi | Tal