Headline

Senior Product Manager, AI & GenAI | Agentic AI, LLM Evaluation, RAG, Responsible AI | Product leader behind a GenAI suite earning USD 4M+ in licence revenue

About

Product strategy and implementation for a four-product AI content suite serving global pharma brands — each product owned by one of the four product managers on my team, while suite-level roadmap, architecture direction, delivery governance and commercial outcomes sit with me. Started by building new products from the ground up — now leading a commercial AI portfolio at scale The suite has earned USD 4M+ in SaaS licence revenue and delivered ~USD 598K in cumulative client cost savings across 20+ countries. A separate USD 1M phased implementation — setup, channel expansion and recurring maintenance — came from winning a new enterprise client and seeing the contract through from initial SOW to year-on-year renewal. The portfolio runs on a delivery model built for speed without surprises: requirements locked before engineering starts, four-gate release sign-off across product, engineering, QA and business, and scope held firm across four simultaneous client accounts Governance sits at two levels. At the product-operations level: structured handovers, release-risk gatekeeping, demand-vs-capacity framing for every cycle, and a requirements-evidence standard that each PM applies before any feature enters the backlog. At the AI level: an evaluation framework that lifted content-selection accuracy from ~67% to ~87%, deterministic testing mapped across every multi-agent workflow, and an explainability layer that makes every AI output auditable to compliance and business stakeholders. Built the team's operating system from scratch: an end-to-end product-development workflow on Claude that every PM now uses for onboarding, PRDs, prototypes and user stories. Grew the team to 5 (4 PMs, 1 BA), stood up a 28+ person cross-functional delivery across four global regions, and embedded a testing culture across two engineering teams and QA. I operate as the product decision point across VP-, AVP- and Director-level stakeholders on scope, risk and release calls. 12 years across six industries and five global regions — from 0-to-1 builds to leading a multi-million-dollar AI product portfolio. Open to conversations on AI product leadership, B2B SaaS and building organizations that ship fast without compromising on trust.

Location

Kolkata

AI stack

claude code

claude

kimi

langfuse

lovable

notion

Work experience

Senior Product Manager at Indegene, Feb 2025 - Present · 1 yr 10 mos, Kolkata, West Bengal, India, I lead a four-product AI content suite for global pharma brands, from strategy to compliant GenAI in production. I own the suite strategy, with a 28+ person team across four regions) The value • My product suite earned Indegene USD 4M+ in SaaS licence revenue from a top-10 US biopharmaceutical company. • The email platform delivered ~USD 598K in client cost savings across 20+ countries since 2022, up 44% in 2023. • Client satisfaction (PSAT) rose from 3.63 to 3.93 out of 4 in a year. The strategy • Won leadership buy-in, budget and teams for three roadmaps through market assessment and competitive benchmarking. • Built an editor prototype with Claude that won investment in a dedicated team. • Validated product-market fit with MVPs, cutting engineering effort ~50% against estimates. What I built • Designed an eight-agent workflow that turns one prompt into a validated, brand-ready email. Five agents make LLM decisions; • Scoped a dedicated vector database inside the email platform as the first GenAI epic, synced to the approved-content library. • Defined the RAG flow with engineering: an LLM-generated semantic query retrieves scored content clusters via hybrid search (cosine, BM25, RRF). • Cut content turnaround 50% with a production GenAI pipeline built on pre-approved content. How I made it trustworthy • Built compliance into the design: agents use only approved claims and templates, so the AI arranges but never invents. • Raised content-selection accuracy from ~67% to ~87% with an SME-scored evaluation framework. • Separated zero-variance zones from LLM decision points, and defined a 60-test matrix for determinism and AI safety. • Shipped explainability in three layers: reasoning streamed to reviewers, every agent decision traced in Langfuse. How I led • Manage 4 PMs and 1 BA, and act as the product decision point for VP, AVP and Director stakeholders.

Product Manager at Indegene, Jul 2020 - Feb 2025 · 4 yrs 8 mos, Bengaluru, Karnataka, India, Indegene is a technology-led healthcare solutions provider. Many of the leading, global healthcare organizations rely on us to deliver effective and efficient clinical, medical, and commercial outcomes every day. Indegene's modular content product offerings allow Brand teams at Pharmaceutical companies to get their marketing tactics (Banners, i-details, VAE/RTE) out to the targeted HCP audience faster. As part of this suite of products, I am the Product Manager of Content Studio - Email Authoring Application. Content Studio is an enterprise-level email editor where the machine guides the user along the authoring journey. With the ability to ingest modular content and associated content relationships, Content Studio ensure that VAE's going out to market is compliant and incurs minimal approval time. As Product Manager, my primary responsibilities are as below: 1. July 2020 - Oct 2020: MVP ideation, design, build and release a. Role: product manager and product owner b. Product & AGILE leadership: i. Porters 5 forces Analysis, User requirement gathering ii. Product Roadmap Prioritisation using prioritization framework iii. Create PRDs and User Journeys iv. With UX team to create Visual Designs v. Setting up JIRA and JIRA workflows for Engineering team vi. Creating and grooming JIRA epics, stories, enhancements vii. Manage backlog on JIRA viii. Run scrum meetings c. Customers and Users Feedback Management: d. Building collaborative team culture e. Giving Customer demos and training sessions 2. Oct 2020 – Present a. Role: product manager b. Data Leadership: c. Giving Customer demos and training sessions d. POCs e. Product Launches: f. Product Communications g. Product Documentation h. User Feedback Management i. User and Customer Management j. Product & AGILE leadership: i. Product Roadmap Prioritisation ii. Creating User Journeys and working with UX team to create Visual Designs iii. Creating and grooming JIRA epics, stories, enhancements k. Product Pricing

Manager at EY, Nov 2019 - Jul 2020 · 9 mos, Greater Bengaluru Area, - Responsible for building a new team for developing technological tax solutions for clients. - Other major responsibilities include business development and service line growth strategy

Travel at Career Break, May 2019 - Oct 2019 · 6 mos, Helsinki, Uusimaa, Finland, Travelling across Scandinavia and Eastern Europe for personal development

Strategy Consulting Manager at SprintlyWorks, Jan 2019 - May 2019 · 5 mos, Helsinki, Uusimaa, Finland, First startup experience in my first professional role in EU- Finland. SCG is strategy consulting startup that provides on demand teams to CXO executives . I was part of the original 4 member company. - Developed digital services like peak demand meters, and demand response tracking for smart building energy management company which led to 10% increase in the client's customer ratings. - Used historical demand data and forecasted demand data to build an optimisation tool for inventory management for the largest Nordics coffee manufacturer which led to inventory service levels of 97% and a reduction in product wastage. The tool was also used to identify outliers in supplier performance leading the client to re-negotiate supplier contracts. - As part of the core team of 4 people, responsibilities included project implementation, startup growth, business development, sales, recruitment and working closely with founders to enhance company culture.

Consultant at EY, 2017 - 2018 · 1 yr, New Delhi Area, India, - Improved India's ease of doing business ranking from 100 to 77. Reduced a delay of 2 days in port payments by integrating port ERP with SAP invoicing and RTGS payments. Developed a tool in collaboration with portall that analyses historical trade data for insights. (https://indianpcs.gov.in/IPA_PCS/) - Developed land management platform via a single source of truth database for an Indian State Government. Additionally developed digital services like automated tax calculator. 99.15% of all land in the state has been digitized via the platform (https://bhuseva.ap.gov.in/en/dashboard/stats) - Managed rural and forest land digitisation for a state government in India. - Responsibilities included project management, data analysis, tool development, system development and client management.

Software Engineer at EY, 2014 - 2017 · 3 yrs, Bengaluru, Karnataka, India, - Developed a tool to harness data insights from oncology data(doctors and hospitals) for marketing campaigns for 4 US cities. Insights were used for new drug release by a global pharmaceutical company. - Automated data collection process for the generation of dashboards for global pharmaceutical company. - Automated processes for a Swiss financial firm that involved loading of the files, triggering the stored procedures and then generating reports in the form of Excel sheets. - Worked as a lead developer for migration from legacy systems to the Guidewire Insurance Suite and enhancing the product by introducing new business features into the insurance market like SmartMiles(Pay-Per-Mile), SmartRide, CompRater, and Customer Premium Change Reports, - Main responsibilities were to design, develop, test and deploy code for backend, user interface interactions, integrations with external systems – through SOAP and RESTful web services, data mining and data analysis -Led the Indian team and managed multiple stakeholders (Teams based across 5 countries in south east Asia) to design and deploy workflow tools and processes. -Reported to EY leadership and client product managers.

Education

Certificate - Business Administration and Management, General, General Mangement, Indian School of Business

Bachelor's Degree, Electronics and Communications Engineering, Vellore Institute of Technology

Public links

imansadhu.lovable.app: https://imansadhu.lovable.app/