Hrithik J.
Product Manager @ NEWME | Ex - Spinny | BITS Pilani
Bengaluru
3+ years of work experience
Aug 20263 moPresent
Bengaluru, Karnataka, India
Building an AI native email communication channel for automotive dealers
Aug 20231 yr 1 moAug 2024
Gurugram, Haryana, India
Jun 20221 yr 3 mosAug 2023
Mumbai, Maharashtra, India
• Managing the Sales agents app that helps sales managers in connecting with the leads and enabling them to efficiently manage and track the lifecycle of leads coming to them
• Working with a team of 10 including Engineers, Designers and QA to build the Sales Agent App.
• Worked on the last leg of development of Internal Invoicing tool for Anarock's finance team.
Jan 20226 mosJun 2022
Bengaluru, Karnataka, India
Worked closely with the product team to help with the analytics requirements
• Ideated and built a dashboard from scratch in Looker to monitor the behaviour of
returning mobile interviewers
• Performed cohort analysis to understand the drop in adoption of roles
Jun 20217 mosDec 2021
Remote
Worked with the rewards product team
• Defined success metrics for rewards program and owned analytics for rewards
• Analysed user queries for rewards which resulted in improvement of CSAT by 15% and reduction in queries by 20%
• Worked on a feature for operationalising refunds and rewards adjustments for refunded transactions on the app by working with designers, engineers and the payments team
• Carried out experiments for rewards on various user activation actions like (setting UPI, activating debit card etc.) which led to savings of more than 10 Lakhs.
Hrithik’s AI Stack
Education
Bachelor of Engineering - BE
Birla Institute of Technology and Science, Pilani
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