Headline

Operations Manager - Swiggy || YES Bank (Summer Intern) || National Runner Up - UltraQuest || National Finalist - The JSW Challenge || Campus Winner- PWC Challenge || MBA (IB) IIFT '24

About

As an Operations Manager at Swiggy, I focus on optimizing delivery operations using data-driven insights. My MBA (IB) from IIFT, combined with case competitions in supply chain and marketing, has strengthened my analytical and problem-solving skills. During my summer internship at YES Bank, I gained practical exposure to financial operations, further enhancing my strategic approach. I’ve also had the opportunity to participate in national competitions, earning recognition as National Runner Up in UltraQuest, National Finalist in The JSW Challenge, and Campus Winner of the PWC Challenge.

Location

Bengaluru

AI stack

claude

gemini

grok

Work experience

Operations Manager -Control Tower (PAN INDIA) at Swiggy, Nov 2025 - Present · 10 mos, Bengaluru, Karnataka, India

Operations Manager -Sourcing (EAST) at Swiggy, Nov 2024 - Nov 2025 · 1 yr 1 mo

Operations Manager at Swiggy, May 2024 - Nov 2024 · 7 mos, Bengaluru, Karnataka, India

Preparation Committee Member at Indian Institute of Foreign Trade, Jul 2023 - Jun 2024 · 1 yr, 1. Working in tandem with the Placement Committee to develop a curriculum for the preparation and mentorship of 1st year MBA students 2. Conducting preparatory sessions, including knowledge transfer sessions, domain-specific sessions, mock GDs, interviews and personalized reviews for students along with designing of domain-specific preparation materials, for their Summer Internship Process

Summer Internship at YES BANK, Apr 2023 - Jun 2023 · 3 mos, On-site, 1. Conducted a comprehensive benchmarking analysis, leveraging data from 13 high yield financial institutions and evaluating 44 key parameters to optimize Yes Bank's Commercial Vehicle loan process and offerings for higher efficiency. 2. Conducted market research, crafted 12 recommendations spanning processes, products, and relationship management to boost Return on Assets (ROA), also developed target market strategy for Ujjain cluster using 10+ evaluation parameters. 3 .Created a comprehensive knowledge series to boost inter-departmental knowledge sharing for commercial vehicle loans. 4. Facilitated the establishment of DDSA agreements for 3 TATA dealerships and collaborated with 30+ RM's to map the connector onboarding process thus identified bottlenecks and provided recommendations for streamlining the process

Senior Cell Coordinator, PixCell - The Photography Cell of IIFT at Indian Institute of Foreign Trade, Feb 2023 - Jun 2024 · 1 yr 5 mos, 1. Leveraged content marketing tools to execute online promotion, designed branding, displays for flagship events and festivals of IIFT 2. Spearheaded coverage of 50+ events at IIFT including guest lectures, cultural events, alumni meets & corporate interactions 3. Launched and managed Pixcell Perspective, a photography competition series that garnered participation from students across all batches also significantly amplified reach by 103% through strategic collaboration with student clubs, cells, and committees 4. Instrumental in shooting a series on summer internship testimonials for the upcoming batch and successfully executed onboarding

Vice President Education at IIFT Kolkata Toastmasters Club, Feb 2023 - Jun 2024 · 1 yr 5 mos, On-site, 1. Handled the educational responsibility of the club and monitored it for attaining the educational goals given by Toastmasters International 2. Maintained weekly session quality, improved member skills through mentoring, and provided consistent guidance for achieving club goals.

Junior Cell Coordinator, PixCell - The Photography Cell of IIFT at Indian Institute of Foreign Trade, Jul 2022 - Feb 2023 · 8 mos, 1. Content creation across various social platforms and leveraged content marketing tools to increase the presence of the institute 2. Working cross functionally with various clubs, cells, and committees to capture guest lectures and events 3. Worked under the purview of Media Committee of IIFT responsible for maintaining the brand visibility of IIFT

Seargent-at-arms at IIFT Kolkata Toastmasters Club, Jul 2022 - Feb 2023 · 8 mos, Kolkata, West Bengal, India

Social Media Marketing Associate at Pixel Magic LLP, Jun 2021 - Sep 2021 · 4 mos

Education

Master of Business Administration - MBA, International Business, Indian Institute of Foreign Trade

Bachelor of Technology, Electrical engineering, Lokmanya Tilak College of Engineering