Headline

Product Manager @ Axis Bank | Product Strategy | Growth & Customer Experience | Digital Products | APIs & Platforms | FinTech | CSPO®

About

I’m a Product Manager at Axis Bank, working on digital products in payments, remittances, investing, and financial infrastructure. What I enjoy most about product is taking a messy problem, understanding what is actually going wrong for the customer, and then working across business, design, engineering, operations, and compliance to solve it in a way that works at scale. Over the last two years, I’ve worked across product discovery, roadmap planning, customer journeys, APIs, analytics, UAT, production releases, and post-launch improvements. Some outcomes from the products I’ve worked on: • Improved journey completion from 51% to 75% by moving from a partner redirect to a native API-led experience. • Scaled monthly transactions from ~4,000 to ~12,000. • Helped grow annual remittance volume from ~$29.85M to ~$79.6M. • Delivered 29 production releases across 44 sprints while working within RBI, LRS, and FEMA requirements. My current domain happens to be fintech, but what interests me more broadly is product itself — customer behaviour, product strategy, growth, analytics, APIs, platform thinking, experimentation, and how technology can simplify complicated systems. I like products where the problem is not obvious, the constraints are real, and the solution requires more than just adding another feature. Outside my day-to-day work, I’m also exploring AI, Python, and rapid prototyping to test product ideas faster. Always happy to connect with people building interesting products, especially in fintech, payments, digital platforms, and AI. Portfolio: https://mehtahriday.github.io/

Location

Mumbai

AI stack

cursor

notion

openai

windsurf

huggingface

Firecrawl

Work experience

Product Manager at Axis Bank, Jul 2024 - Present · 2 yrs 3 mos, Mumbai, Maharashtra, India, In my role as Product Manager at Axis Bank, I own and build digital products across outward remittances, cross-border payments, and US equity investing journeys on Mobile and Internet Banking. • Improved journey completion from 51% to 75% by replacing a partner-led redirect flow with a native API-based experience. • Scaled monthly transactions from ~4,000 to ~12,000 and helped grow annual remittance volume from ~$29.85M to ~$79.6M. • Led product initiatives across customer journeys, authentication, pricing, transaction processing, and post-transaction experience, working across engineering, design, operations, compliance, and business teams. • Managed integrations across core banking systems, payment gateways, FX platforms, SWIFT, AML systems, and external partners, translating complex business and regulatory requirements into scalable digital journeys. • Delivered 29 production releases across 44 sprints, covering discovery, prioritisation, BRDs, API integrations, UAT, launch, monitoring, and iterative improvement. • Worked within RBI, LRS, and FEMA requirements while balancing customer experience, business objectives, technology constraints, and operational feasibility. My focus is not just on shipping features, but on identifying the actual customer or business problem, simplifying the journey, measuring outcomes, and continuously improving the product after launch.

Operations Intern at Unstop, Apr 2023 - Jun 2023 · 3 mos, Remote, Implemented 10+ SEO recommendations to list 840+ Jobs and Internship opportunities on the portal, ensuring higher visibility and reach to the target audience, gaining more than 2.5 Lakh impressions.

Admissions Committee Member at Great Lakes Institute of Management, Aug 2022 - Apr 2024 · 1 yr 9 mos, Chennai, Tamil Nadu, India, Contributed to candidate evaluation, interviews, and onboarding for the PGDM program, supporting selection of ~800 students from ~5,000 applicants. Collaborated with cross-functional academic and admin teams to streamline admissions processes and improve applicant experience.

Engineering Intern at Amit Hydrocolloids, Mar 2021 - Apr 2021 · 2 mos, Vadodara, Gujarat, India, Operated instruments like Jacketed Batch reactors and trained on QA and QC processes Worked on the cost optimization of the manufacturing process and provided valuable inputs

Digital Marketing Intern at Internshala, Aug 2020 - Sep 2020 · 2 mos, • Conceptualised marketing strategies to increase brand awareness, accelerated training, and onboarded students • Formulated Social media marketing campaigns, curated content, and increased the digital reach

Education

PGDM, Business Administration and Management, Great Lakes Institute of Management

Bachelor of Engineering - BE, Chemical Engineering, L J Institute of Engineering and Technology (LJIET)

Public links

github: https://github.com/mehtahriday

mehtahriday.github.io: https://mehtahriday.github.io/