---
title: "Hitesh Bansal - Product Intern in New Delhi | Tal"
description: "Meet Hitesh Bansal, Product Intern @ FNP | Ex - Product Intern @ Paytm | Product Fellow @NextLeap | Focused on Solving Real Problems Through Research & Strategy based in New Delhi. AI stack includes claude, dalle, and hugging face."
image: "https://tal.club/meet/hitesh-19/share-image"
---

# Hitesh Bansal on Tal

## Headline

Product Intern @ FNP \| Ex \- Product Intern @ Paytm \| Product Fellow @NextLeap \| Focused on Solving Real Problems Through Research & Strategy

## About

Aspiring Product Manager who uses a technical lens to drive user\-centric solutions\. ​My experience spans product strategy as an Intern at Paytm and Fellow at NextLeap, coupled with practical market exposure from managing brand visibility and customer service in E\-commerce\. ​I thrive on Product Analysis, User Research, and Data\-Driven Problem Solving to build products that deliver tangible impact\. ​ ​Let's connect if you're building meaningful, high\-impact products\.

## Location

New Delhi

## AI stack

claude

dalle

hugging face

replit

## Work experience

Product Intern at FNP, Feb 2026 \- Present · 6 mos, Gurugram, • Owning key parts of the zero\-to\-one development of the in\-house 'One Support Panel' to centralise customer support operations and eliminate reliance on legacy third\-party tools like Freshchat\. • Conducted deep\-dive agent shadowing and chat analysis to map user intent, translating qualitative pain points into optimised AI chatbot flows that minimise manual handover by over 30%\. • Deconstructed complex OMS and 3rd\-party integrations to identify core agent workflows, centralising fragmented support actions into a unified, in\-house ‘One Support Panel’, which increased agent productivity by 20%\. • Led the dashboard creation to perform data analysis on the improvement of chats transferred to agents from the bot after new chatbot flows\. • Performed API integration on Freshchat & testing on Postman to validate and implement new chatbot flows end\-to\-end\.

Product Intern at Paytm, Dec 2025 \- Feb 2026 · 3 mos, Noida, \- Assigned to the EDC \(Affordability & Banking Offers\) product team\. \- Created a merchant analytics dashboard for Apple, migrating them from physical reports to real\-time digital views\. \- Revamped the company's internal cashback panel & Promo Panel, optimizing the user flow to improve operational usability\. \- Authored detailed product requirement documents \(PRDs\) and user stories to translate complex business logic into actionable engineering tasks\.

Data Analysis Intern at Coltri Marthub, Jun 2025 \- Jul 2025 · 2 mos, Delhi, India, \- Shadowed the data analytics team and assisted with basic data handling tasks\. \- Observed and learned about data collection and cleaning workflows using Excel\. \- Participated in entry\-level assignments that involved sorting, filtering, and summarising data\. \- Gained exposure to data visualisation tools, such as Power BI, and learned how insights are reported\.

Social Media Team Member at Girl Up Imkaan, Aug 2023 \- Aug 2024 · 1 yr 1 mo, Delhi, India, \- Collaborated with the social media team to create and schedule engaging Instagram posts focused on women's empowerment and community action \- Contributed to outreach and engagement strategy, increasing post reach and interaction within the youth segment \- Assisted in campaign planning, hashtag research, and alignment of visual content with Girl Up’s brand voice and messaging

Co\-Founder at Homebaek Enterprises, Jul 2022 \- Dec 2023 · 1 yr 6 mos, Delhi, India, \- Spearheaded operations for Homebaek, a D2C e\-commerce brand focused on home decor and kitchenware\. \- Optimised product listings, managed inventory, and devised pricing strategies across Amazon, Flipkart, and Meesho\. \- Executed digital marketing strategies that significantly enhanced product visibility and sales performance\.

## Education

Bachelor of Technology \- BTech, Electrical, Electronics and Communications Engineering, jaypee institute of information technology

Bachelor of Technology \- BTech, Chemical Engineering, DY Patil University

[View the original profile](https://tal.club/meet/hitesh-19)

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