Hitakshi Arora profile photo 1 on Tal

Hitakshi Arora

Student at Delhi University

Greater Delhi Area

4+ years of work experience

Concentrix
Jul 20242 yrsJun 2026

India

Concentrix
Jul 20242 yrsJun 2026

Resolved customer queries through live chat with accuracy and empathy. Maintained high customer satisfaction by providing timely resolutions. Handled multiple customer interactions simultaneously. Escalated complex issues and coordinated with internal teams. Followed quality standards and process guidelines.
Veepee International Pvt. Ltd
Nov 20212 yrs 8 mosJun 2024

Delhi, India

Education

Delhi University

Bachelor of Arts - BA, political science

Delhi University

20194 yrs2023

Bachelor of Arts

school of open learning

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Headline

Student at Delhi University

Location

Greater Delhi Area

Work experience

Customer Service Representative at Concentrix, Jul 2024 - Jun 2026 · 2 yrs, India

Senior Representative at Concentrix, Jul 2024 - Jun 2026 · 2 yrs, Resolved customer queries through live chat with accuracy and empathy. Maintained high customer satisfaction by providing timely resolutions. Handled multiple customer interactions simultaneously. Escalated complex issues and coordinated with internal teams. Followed quality standards and process guidelines.

Sales Manager at Veepee International Pvt. Ltd, Nov 2021 - Jun 2024 · 2 yrs 8 mos, Delhi, India

Education

Bachelor of Arts - BA, political science, Delhi University

Bachelor of Arts, school of open learning

Hitakshi Arora - Customer Service Representative in Greater Delhi Area | Tal