Headline

Sr. AI Engineer @ Cyara | Scaling Agentic AI & LLM Systems | Voice/IVR Testing | hsoni.dev

About

I build production AI systems where LLMs, agents, and real-world constraints meet—latency, cost, reliability, and enterprise scale. Today I’m a Senior AI Engineer at Cyara, working on Botium, an open-source platform for conversational AI testing and assurance. I focus on agentic objective testing (moving QA beyond brittle scripts), semantic conversation and grading caches that cut ~80% of redundant LLM calls in regression suites, live voice/IVR (including end-of-utterance turn handling), and multi-LLM evaluation across voice, chat, SMS, and API. Before that I led engineering teams at One Convergence — shipping AI and cloud products end to end. I spearheaded UI and integration for DkubeX, a private enterprise GenAI platform for secure on-prem LLM deployment, RAG, and ModelOps. Across 8+ years I’ve gone deep on React, Next.js, Node.js, TypeScript, and AWS, Docker, and Kubernetes, from architecture and UX to production operations. I still build like a founder on the side: Testhive (AI EdTech) and experiments from Figma → production, with a portfolio of full-stack and AI work. Portfolio: www.himanshusoni.dedyn.io GitHub: github.com/hsoni92 Open to conversations on agentic AI, voice/telephony testing, LLM cost & evaluation, and platform engineering.

Location

Hyderabad

AI stack

claude code

claude

codex

cursor

langchain

langgraph

Work experience

Senior AI Engineer at Cyara, Mar 2026 - Present · 9 mos, Hyderabad, Building agentic conversational AI assurance on Botium at Cyara (live voice/IVR and digital channels). • Shipped a production semantic conversation and grading cache, cutting ~80% of redundant LLM calls in regression testing • Advanced Agentic Objective Testing—goal-driven scenarios, omnichannel flows, session rewind • Rolled out EOU VoIP turn handling for live IVR; improved voice latency and multi-LLM evaluation LLMs, agents, and enterprise conversational AI testing.

Lead Software Engineer - Nutanix Account at DKube, Apr 2025 - Mar 2026 · 1 yr, Hyderabad, 1. Senior Engineer, Nutanix Led the UI team in building high-performance interfaces for solution architects on Azure. Owned end-to-end UI development and delivery from design decisions to deployment on AWS, including SSL certificates and IDP setup. Key contributions: Built tooling around Azure Landing Zones for enterprise-scale infrastructure provisioning Developed a middleware layer to orchestrate Azure Function calls and manage async task workflows Drove code quality, architecture decisions, and alignment with product goals across the team Owned full UI development across 6+ networking workflows Gateway, VPN Connections, Subnet Extension, BGP Session, and more on an enterprise cloud management console 2. UI Team Lead DkubeX Heading frontend development for DkubeX. Focused on building clean, responsive UIs and improving usability across the platform. Mentoring developers and driving UI best practices. 3. AI Solutions dkube.io Part of an internal AI innovation program, architecting cutting-edge AI solutions and driving their integration into enterprise products. Designed solution architectures and authored ADRs to guide engineering decisions Provided technical oversight across projects, ensuring alignment with product and architecture goals Contributed hands-on at critical junctures to unblock teams and maintain delivery momentum

Senior Software Engineer at DKube, May 2021 - Jun 2025 · 4 yrs 2 mos, Hyderabad, Telangana, India, UI Development for a Leading Enterprise Cloud Platform Contributing to the development of a cutting-edge UI, focused on creating intuitive and user-friendly interface that enhance user experience for solution architects using Azure infrastructure DkubeX UI Development Leading the UI development for DkubeX, helping to design and build seamless, responsive interfaces that improve functionality and usability within our platform.

Software Engineer at DKube, Aug 2018 - May 2021 · 2 yrs 10 mos, Hyderabad Area, India

Web Application Developer at Freelance, Feb 2013 - Apr 2018 · 5 yrs 3 mos, New Delhi, Developed custom websites for multiple clients, working across the full stack with JavaScript, PHP, HTML, and CSS.

Education

Masters of Science - MS, Data Science and AI, Artificial Intelligence, Birla Institute of Technology and Science, Pilani

Master of Computer Applications, Computer Science, University of Hyderabad

Public links

hsoni.dev: https://www.hsoni.dev/