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Mumbai, Maharashtra, India
Jamshedpur, Jharkhand, India
Bachelor of Arts, English Language and Literature/Letters
Binod Bihari Mahto Koyalanchal University (BBMKU), Dhanbad
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Teleperformance India benefits from a highly skilled Senior Customer Support professional with expertise in customer interaction, escalation management, and resolution. With over four years of experience in technical support, including a prior role as a Technical Support Executive at Xavier Techker's, contributions have focused on addressing customer concerns effectively and fostering positive outcomes. Holds a Bachelor of Arts in English Language and Literature from Binod Bihari Mahto Koyalanchal University, Dhanbad, which strengthens their communication and problem-solving capabilities in customer support environments.
Dhanbad
Sr customer support at Teleperformance India, Jun 2022 - Present · 4 yrs 1 mo, Mumbai, Maharashtra, India, Technical support advisor
Technical Support Executive at Xavier Techker's, Dec 2020 - Dec 2021 · 1 yr 1 mo, Jamshedpur, Jharkhand, India
Bachelor of Arts, English Language and Literature/Letters, Binod Bihari Mahto Koyalanchal University (BBMKU), Dhanbad