Engineering at Postman | Backend, Billing & Monetization Platforms

Hybrid

Remote

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India







Bachelor of Technology, Computer Engineering
Lovely Professional University

Senior Secondry, Physics, Chemistry, Maths with Computer Science
kendriya vidyalaya
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I’m a backend-focused software engineer working on billing, monetisation, and platform systems at Postman. Most of my work sits close to revenue-critical infrastructure: pricing and packaging, subscriptions, checkout, trials, discounts, ARR systems, billing migrations, tax workflows, and operational tooling. I enjoy building systems where correctness, reliability, and scale matter. My engineering interests include: - Backend architecture and distributed systems - Billing and monetisation platforms - Event-driven workflows and background jobs - Large-scale migrations - Observability, reliability, and operational excellence - Building clean, maintainable systems in Node.js and AWS I like solving ambiguous backend problems, turning complex business rules into reliable systems, and collaborating across Product, Finance, Data, IAM, Workspace, Infrastructure, and Support teams.
Bengaluru
claude code
claude
cursor
gemini
github copilot
openai
Software Engineer II at Postman, Apr 2024 - Present · 2 yrs 5 mos, Hybrid, • Led engineering execution for a company-level Pricing & Packaging initiative involving plan redesign, add-on deprecation, billing changes, and customer migrations. • Designed zero-downtime migration workflows for large-scale plan transitions using background jobs, event-driven processing, validation, and safe rollout mechanisms. • Built billing logic for add-on-to-seat conversion, recurring discounts, pricing continuity, and plan-transition edge cases to preserve customer experience during migrations. • Improved billing-platform correctness by building event-driven post-processing flows for subscription changes, ARR updates, audit logs, trial handling, usage resets, and downstream sync. • Improved ARR accuracy by deriving revenue values from billing-provider line items, reducing inconsistencies across Finance, Data, and internal reporting workflows. • Built internal tooling for ARR backfills and support workflows, reducing manual dependency and improving operational turnaround for Finance and Support teams. • Partnered with IAM, Workspace, Sync, Data, Product, Finance, and Infrastructure teams to deliver cross-functional monetization initiatives safely. • Delivered backend work for Agent Mode Monetization, Professional Services Add-ons, Expansion, Early Renewal, cancellation improvements, Growfin migration, checkout updates, PayPal POC, multi-currency POC, Chargebee POC, and BIL integrations. • Reduced noisy billing-service validation failures by collaborating with IAM and simplifying unnecessary validation paths, improving monitoring signal and system reliability. • Migrated Feature Service from Sails to Photon, Postman’s internal Node.js framework, improving service performance and reducing average response time by 32%. • Supported multi-region expansion and EU Lambda migration by provisioning, validating, and stabilizing squad-owned services across AWS regions.
Software Engineer at Postman, May 2022 - Apr 2024 · 2 yrs, Remote, • Built discounts architecture to track sales-issued discounts end-to-end and improve visibility into revenue generated through discounted purchases. • Designed Trial Events Notification architecture to capture plan and trial lifecycle events consumed by downstream services. • Enabled self-serve Enterprise purchases and implemented recommended-plan logic on the Plans & Pricing page to improve plan discovery and conversion. • Collaborated with Finance to enable sales-tax support across multiple jurisdictions, improving billing compliance and correctness. • Automated cancellation-request workflows across backend, client, batch processing, and email templates, reducing manual operations and improving customer experience. • Implemented invitation support for solutions, enabling users to be invited directly into solution workflows after acceptance. • Added client-side Amplitude instrumentation to track user journeys and improve visibility into product engagement.
Software Engineer at RentoMojo, Jun 2021 - May 2022 · 1 yr, Bengaluru, Karnataka, India, • Automated the KYC verification system by integrating third-party services in a microservice architecture, reducing processing time from 1–2 days to 15–20 minutes in approximately 90% of cases. • Improved conversion by reducing KYC friction and enabling faster order progression through automated verification workflows. • Built a KYC communication system to notify users, enforce completion timelines, and automatically cancel inactive orders, freeing reserved inventory and improving operational efficiency.
Software Engineer at RentoMojo, Jun 2020 - Jun 2021 · 1 yr 1 mo, Bengaluru, Karnataka, India, • Developed RESTful CRUD APIs using LoopBack and MySQL for backend services. • Delivered front-end features using React/Vue-based JavaScript workflows and integrated them with backend APIs. • Streamlined log generation to reduce noise, improve debugging, and contribute to approximately ~50% cost reduction in database services.
Bachelor of Technology, Computer Engineering, Lovely Professional University
Senior Secondry, Physics, Chemistry, Maths with Computer Science, kendriya vidyalaya
github: https://github.com/himanshu-roy