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Himanshu Kumar

After-Sales & Customer Service | Digital Transformation | Program Management | $25M+ ROI at HP | Cutting cost-to-serve 20%, lifting CSAT 25% | | IIT Madras | HP | Tata Steel

Bengaluru

17+ years of work experience

HP
Oct 20215 yrs 1 moPresent

Bengaluru, Karnataka, India

Moglix
Feb 20219 mosOct 2021

Pune Division, Maharashtra, India

Tata Steel
Apr 20146 yrs 10 mosJan 2021

Delhi, , Kolkata, Bhubaneshwar, Chandigarh

Wipro
Jun 20112 yrs 10 mosMar 2014

Bangalore

IIT MADRAS
Jul 20091 yr 11 mosMay 2011

Greater Chennai Area

Himanshu’s AI Stack

Microsoft Copilot
Microsoft Copilot

Education

Indian Institute of Technology, Madras

MBA, Business Administration and Management, General

Indian Institute of Technology, Madras

20092 yrs2011
Bharati Vidyapeeth

B.E., Production

Bharati Vidyapeeth

20044 yrs2008

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Headline

After-Sales & Customer Service | Digital Transformation | Program Management | $25M+ ROI at HP | Cutting cost-to-serve 20%, lifting CSAT 25% | | IIT Madras | HP | Tata Steel

Location

Bengaluru

AI stack

Microsoft Copilot

Work experience

Country Manager at HP, Oct 2021 - Present · 5 yrs 1 mo, Bengaluru, Karnataka, India

Associate Director at Moglix, Feb 2021 - Oct 2021 · 9 mos, Pune Division, Maharashtra, India

Senior Manager at Tata Steel, Apr 2014 - Jan 2021 · 6 yrs 10 mos, Delhi, , Kolkata, Bhubaneshwar, Chandigarh

Associate Consultant at Wipro, Jun 2011 - Mar 2014 · 2 yrs 10 mos, Bangalore

Student at IIT MADRAS, Jul 2009 - May 2011 · 1 yr 11 mos, Greater Chennai Area

Education

MBA, Business Administration and Management, General, Indian Institute of Technology, Madras

B.E., Production, Bharati Vidyapeeth

Himanshu Kumar - Country Manager in Bengaluru | Tal