Headline

Attended Lachoo Memorial College of Science & Tech

Location

Greater Bengaluru Area

Work experience

Junior Data Analyst at Raaz, Apr 2025 - Mar 2026 · 1 yr, Bengaluru, Karnataka, India, •Managed and analyzed performance data of 30+ calling agents, improving reporting turnaround time •Developed interactive dashboards for tracking sales, KPIs, and agent performance •Streamlined reporting processes through automation, reducing manual workload •Delivered actionable insights to support operational decisions •Leveraged Al tools like Claude to enhance reporting efficiency and data handling

Customer Support Associate at t3 (Top Travel Trip), Aug 2024 - Feb 2025 · 7 mos, Ajmer, Rajasthan, India, •Managed high-volume customer interactions while maintaining service quality •Ensured accurate data entry and record management across systems •Supported daily business operations and team coordination •Identified process gaps and helped improve workflow efficiency •Maintained performance standards under deadlines and workload pressure

Education

Master of Computer Applications - MCA, Computer and Information Sciences and Support Services, Jain (Deemed-to-be University)

Bachelor of Science - BS, Biotechnology, Lachoo Memorial College of Science & Tech