Headline

People Leader | Heading Employee & Labour Relations | Leading Shared Services at Hindustan Coca-Cola | Human Resources

About

I am a senior HR leader with part of country HR leadership team with 13+ years of experience building, scaling, and transforming end-to-end HR functions across large and complex organizations. My work spans Business Partnering, Employee Relations, Talent Acquisition, Shared Services including Payroll, Compliance, HR Analytics, Performance Management, Hire to Retire and Employee Engagement, with a strong focus on digitization, governance, and simplification. I have led enterprise initiatives covering hire-to-retire platforms, careers websites, time & attendance systems, centralized shared services, and high-quality MIS and reporting frameworks. I have supported organizations through structural and regulatory transitions, including slump sales, IPO readiness, and statutory reporting, helping build people systems suited for listed and scaled environments. Alongside systems, I have strengthened the people and culture agenda by setting up employee listening mechanisms, engagement surveys, and sales talent pipelines through assessment and development centres. In manufacturing and supply-chain environments, I have led large-scale workforce transformations, including lean manufacturing, VRS programs, long-term settlements, Apprenticeship programs, strikes, layoffs, and plant stabilisation, enabling productivity improvement and cost discipline. I currently lead large HR teams and partner closely with business leaders to build lean, resilient, and business-aligned HR organizations. Interested in senior HR leadership roles where scale, transformation, and execution matter.

Location

Bengaluru

Work experience

Head People Experience and Employee Relations at Hindustan Coca-Cola Beverages, Jan 2025 - Present · 1 yr 10 mos, Bengaluru, Karnataka, India, Experienced with specializing in HR Shared Services, Employee Relations, and Employee Experience, with a track record of driving HR service excellence, compliance, and digital transformation. Currently leading HR Operations, Rewards, Talent Processes, Payroll, and ER, overseeing the HR Shared Services Center to ensure seamless service delivery model. Passionate about optimizing HR processes, enhancing employee experience, and driving transformation, Focused on standardizing processes, leveraging HR technology, and driving continuous improvement to create an agile, high-trust workplace.

Head of Employee Relations at Hindustan Coca-Cola Beverages, Oct 2023 - Dec 2024 · 1 yr 3 mos, Bengaluru, Karnataka, India, Leading a team of ER managers, I shape the COE function for the organization, working closely with the Country Leadership team and HR Business Partners. Key Responsibilities: Advisory and Support: Proactively provide advice and support on a broad range of employee issues across the country, including managing underperformance, overseeing involuntary exits (such as redundancies), and interpreting employment policies and practices. Risk Mitigation: Partner with HR Business Partners, Legal & Compliance teams, and the Regional Head of ER to assess and mitigate legal, regulatory, and reputational risks, while promoting HCCB’s inclusive culture. Organizational Change: Advise on the employee relations impact of organizational changes, including workforce reductions and acquisitions, and consult with employee representative bodies as required. Business Restructuring: Handle employee-related impacts arising from business restructuring activities, including mergers & acquisitions (M&A), disposals, joint ventures, and new market setups.

Employee Relations Manager at Amazon, Mar 2022 - Oct 2023 · 1 yr 8 mos, Bengaluru, Karnataka, India, Lead large scale, network-wide projects that improve the associate experience at a network level. Labor Relations Advice & Strategy: Identify trends and challenges, predict and mitigate risks, and develop and execute solution-focused strategies and programs. Crisis Management: Work re-actively on crisis-oriented issues under extreme time limitations while exercising excellent judgment and leadership Program Management: Independently design, own, and lead successfully large-scale, network-wide projects that improve front-line partner experience.

People Lead - East, Nepal & Bangladesh at Mondelēz International, Feb 2020 - Mar 2022 · 2 yrs 2 mos, Greater Kolkata Area, Lead the People strategy and Organisation Effectiveness agenda to drive business growth for East India, Nepal & Bangladesh. Work with stakeholders across People Team and the business to share insights; orchestrate partners to own and lead local decisions to deliver market plans supporting market success. Recognised by many awards for exceptional delivery and Impact creation - Best Engagament Scores in BU, lower single digit attrition, Leading Self Directed Learning and hlep in building the D&I Agenda for India BU.

Plant HR (ER) Manager - Baddi Plant at Mondelēz International, Oct 2017 - Jan 2020 · 2 yrs 4 mos, Chandigarh, Chandigarh, India, Partner and build relationships with key stakeholders, understanding the commercial/supply chain impact of people decisions in order to fulfil business objectives, providing an outside-in lens (plant roadmap, people plan, factory of the future) to lead Employee Relations Strategy for site. Accountability of preparation of annual budgets for Blue Collar workforce employees (Wage Agreements, Long term Settlements, Welfare Costing, New Policy Implementation) and monthly tracking of the same. Ensure all aspects of workforce capacity, capability, controls and planning support in achieving the organization’s strategic objectives. Develop and implement Org Pillar strategy, Rewards & Recognition frameworks and succession planning to ensure performance improvement making Plant Ready for IL6s Next Phase Progression. Recognised for Various Awards at Global Level - Best HR Team of the Year 2019 and Leading Org Pillar Strategy for Plant.

Human Resources at TATA Power, Jan 2016 - Oct 2017 · 1 yr 10 mos, Noida, Implementing the HR strategy across Eastern Region which consists of Corporate Office, 3 Power Generation Non- Renewable Sites (Jojobera (Jamshedpur), Kalinganagar, Haldia) and 4 Renewable projects across India. Responsible for driving performance management cycle, talent review discussion, design and implement Succession planning. Central Employee Relations for Supply Chain (Power Distribution) and driving Key agendas Like Allied Manpower (Improving the welfare Practises across the supply chain), Putting audits and controls for improving Compliance across sites. Lead Central Projects on Progressive harmonization of Compensation & Benefits programs across all Plants, Businesses units as appropriate to support/facilitate talent mobility across the region. Recognised for Timely Signoff of Wage Agreement with Jamshedpur Union.

Corporate HR at ICICI Bank, May 2013 - Jan 2016 · 2 yrs 9 mos, Mumbai Metropolitan Region, Partner with Business and Sr HR Business Leaders in implementation of HR strategy across India for Operations vertical of Bank (Retail, Corporate, Treasury & Middle Office Groups) (Over 7500 employees). Develop and implement HR initiatives aligned with the overall business strategy of delivering outstanding employee experience Hire the best talent and ensure effective staffing is done within defined timelines and budget Manage employee relations including, but not limited to, employee engagement, implementation of HR policies, handling employee grievances, understanding trends in attrition, creating an understanding of the Banks culture and value proposition Lead Central Projects on Manpower planning, Rewards Policy, Recruitment Digitization, Careers Website overhaul, Employer Branding, Campus Connets, Lateral Hiring Cost Optimisation etc

Education

PGDM-HR, Human Resource Management, IMI Delhi

BTech, Electronics And Communication, JMIT Radaur