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Himadri Agrawal

AI Lead @ Zime AI · Building AI products end-to-end across Product & Engineering · ex-Samsung R&D · Open to AI Product opportunities

Bengaluru

6+ years of work experience

Zime
Jan 20269 mosSep 2026

Bengaluru

Led product and engineering for Playbook Automation at Zime, an AI-native B2B sales intelligence startup, owning the product roadmap, AI architecture, execution, and a team of 3 engineers. Some things I worked on: • Playbook Automation: Transitioned 13 enterprise clients to automated playbook creation using modular prompts and workflows, cutting time from 8–10 days to 2–3 days. • AI Context & Knowledge Systems: Built entity extraction and enrichment pipelines with dynamic taxonomies, knowledge graphs, retrieval, and human-in-the-loop checks. • AI Quality & Evals: Created production evaluations for LLM insights and tested LLM-as-judge using a 79-case golden dataset. • Reliability & Observability: Designed multi-region fallbacks, real-time alerts, and Langfuse tracing, reaching 98–99% compliance with a 15-minute SLA over 4–5 weeks. • AI Cost Optimization: Applied context caching, batch inference, and model routing to lower costs while balancing quality and latency. • ZBook: Developed an AI system to organize winning sales practices from call insights and client knowledge. • Team Leadership: Led 3 engineers, hired 2 members, and helped shape hiring frameworks for AI engineering and product roles. My role sat at the intersection of product thinking, hands-on AI engineering, and people leadership—from deciding what to build and how it should work to making sure it actually worked reliably in production.
Zime
Jul 20257 mosJan 2026

Bengaluru

Joined Zime after nearly 5 years at Samsung R&D to explore generative AI, work in a fast-moving startup, and take on broader ownership. • Developed LLM-powered sales intelligence, prompt workflows, and AI insights. • Led early Playbook Automation development, including architecture and modular prompt design. • Worked with engineering, product, and customer teams to deploy AI in production. Grew into the Senior AI Lead role, taking on end-to-end product ownership, engineering leadership, and people management.
Samsung R&D Institute India
Mar 20241 yr 5 mosJul 2025

Built and deployed a custom Transformer encoder model for content categorization, embedded directly into the Samsung Internet browser Led prompt engineering efforts using Gemini to develop GenAI-powered features Converted a Python-based MLP model into a Java implementation for production, reducing external dependencies Collaborated across teams to deliver ML-driven experiences with strong focus on real-world application and performance
Samsung R&D Institute India
Sep 20203 yrs 6 mosFeb 2024

Samsung R&D Institute India
Jan 20205 mosMay 2020

Groww, India
May 20193 mosJul 2019

Bengaluru Area, India

Neptune Blockchain
May 20183 mosJul 2018

Himadri’s AI Stack

claude code
claude code
cursor
cursor
grok
grok
langfuse
langfuse
Supabase
Supabase
Wispr Flow
Wispr Flow

Education

Manipal institute of technology

Bachelor of Technology, Computer and Communication Engineering

Manipal institute of technology

20164 yrs2020
Indraprastha International School

CBSE AISSCE Class XII

Indraprastha International School

20152015

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Headline

AI Lead @ Zime AI · Building AI products end-to-end across Product & Engineering · ex-Samsung R&D · Open to AI Product opportunities

About

I work at the intersection of AI, product, and systems. Day to day, that means LLM-based products - evals, retrieval, agentic workflows, prompt and model strategy, and the messy production side of GenAI where reliability, latency, and cost actually matter. Right now, I lead an AI product end-to-end - shaping what we build, discussing how we architect it, aligning stakeholders, mentoring engineers, hiring thoughtfully, and still spending time building hands-on. I’m drawn to complexity, but not chaos. I enjoy working through ambiguity, debating trade-offs openly, and designing systems that make sense long-term. Over time, I’ve grown from shipping features to owning outcomes - building products and teams that scale with clarity. Outside of engineering, I’m drawn to structure in different forms - fashion, music, writing. I find that good systems and good art share the same foundations: rhythm, precision, and restraint. I value depth, curiosity, thoughtful engineering, and strong cultures where people grow alongside the products they build. Long-term, I’m building toward technical leadership where product vision and engineering depth evolve together. Still curious. ✨ I'm always happy to hear from people figuring things out - whether you're navigating the MNC-to-startup jump, thinking about AI/product/tech, weighing a career pivot, or just at a standstill and not sure what's next. Especially women in tech. Replies may be slow, but I do read everything.

Location

Bengaluru

AI stack

claude code

cursor

grok

langfuse

Supabase

Wispr Flow

Work experience

Senior AI Lead - Product and Engineering, Playbooks at Zime, Jan 2026 - Sep 2026 · 9 mos, Bengaluru, Led product and engineering for Playbook Automation at Zime, an AI-native B2B sales intelligence startup, owning the product roadmap, AI architecture, execution, and a team of 3 engineers. Some things I worked on: • Playbook Automation: Transitioned 13 enterprise clients to automated playbook creation using modular prompts and workflows, cutting time from 8–10 days to 2–3 days. • AI Context & Knowledge Systems: Built entity extraction and enrichment pipelines with dynamic taxonomies, knowledge graphs, retrieval, and human-in-the-loop checks. • AI Quality & Evals: Created production evaluations for LLM insights and tested LLM-as-judge using a 79-case golden dataset. • Reliability & Observability: Designed multi-region fallbacks, real-time alerts, and Langfuse tracing, reaching 98–99% compliance with a 15-minute SLA over 4–5 weeks. • AI Cost Optimization: Applied context caching, batch inference, and model routing to lower costs while balancing quality and latency. • ZBook: Developed an AI system to organize winning sales practices from call insights and client knowledge. • Team Leadership: Led 3 engineers, hired 2 members, and helped shape hiring frameworks for AI engineering and product roles. My role sat at the intersection of product thinking, hands-on AI engineering, and people leadership—from deciding what to build and how it should work to making sure it actually worked reliably in production.

AI Engineer at Zime, Jul 2025 - Jan 2026 · 7 mos, Bengaluru, Joined Zime after nearly 5 years at Samsung R&D to explore generative AI, work in a fast-moving startup, and take on broader ownership. • Developed LLM-powered sales intelligence, prompt workflows, and AI insights. • Led early Playbook Automation development, including architecture and modular prompt design. • Worked with engineering, product, and customer teams to deploy AI in production. Grew into the Senior AI Lead role, taking on end-to-end product ownership, engineering leadership, and people management.

Software Engineer II at Samsung R&D Institute India, Mar 2024 - Jul 2025 · 1 yr 5 mos, Built and deployed a custom Transformer encoder model for content categorization, embedded directly into the Samsung Internet browser Led prompt engineering efforts using Gemini to develop GenAI-powered features Converted a Python-based MLP model into a Java implementation for production, reducing external dependencies Collaborated across teams to deliver ML-driven experiences with strong focus on real-world application and performance

Software Engineer at Samsung R&D Institute India, Sep 2020 - Feb 2024 · 3 yrs 6 mos

Intern at Samsung R&D Institute India, Jan 2020 - May 2020 · 5 mos

Software Engineer Trainee at Groww, India, May 2019 - Jul 2019 · 3 mos, Bengaluru Area, India

Content Marketing Intern at Neptune Blockchain, May 2018 - Jul 2018 · 3 mos

Education

Bachelor of Technology, Computer and Communication Engineering, Manipal institute of technology

CBSE AISSCE Class XII, Indraprastha International School