---
title: "Hemprakash Uchil - AVP & Head - India Service Excellence in Mumbai | Tal"
description: "Meet Hemprakash Uchil, Service Excellence at Sutherland based in Mumbai."
image: "https://tal.club/meet/hemprakash-uchil/share-image"
---

# Hemprakash Uchil on Tal

## Headline

Service Excellence at Sutherland

## About

Experienced Professional with a demonstrated history of working in the information technology and services industry\. Strong professional skilled in Service Delivery, Operations Management, Service\-Level Agreements \(SLA\), Customer Relationship Management \(CRM\), and Customer Experience

## Location

Mumbai

## Work experience

AVP & Head \- India Service Excellence at Sutherland, Oct 2015 \- Present · 10 yrs 6 mos

Sr\. Director \- Service Excellence at Sutherland, Feb 2012 \- Present · 14 yrs 2 mos

Site Director at Sitel, Jun 2010 \- Jan 2012 · 1 yr 8 mos, Responsible for Site Operations

Sr\. Manager Operations at Sitel, 2004 \- Jun 2010 · 6 yrs 6 mos, Operations and Quality Management

Quality Analyst at Stream Tracmail Pvt Ltd, 2002 \- 2004 · 2 yrs

Quality Leader at Stream Tracmail Pvt Ltd, 2000 \- 2002 · 2 yrs

## Education

Bachelor of Engineering, Electronics, University of Mumbai

[View the original profile](https://tal.club/meet/hemprakash-uchil)

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