---
title: "Hemnath Panneerselvam - Associate Consultant in Bengaluru | Tal"
description: "Meet Hemnath Panneerselvam, Payments Production Support Analyst | 5 Years in Banking & Global Payments | SWIFT, ISO 20022, IBM MQ, Linux/AIX | Incident, Problem & Change Management based in Bengaluru. AI stack includes claude, gemini, and openai."
image: "https://tal.club/meet/hemnath-panneerselvam/share-image"
---

# Hemnath Panneerselvam on Tal

## Headline

Payments Production Support Analyst \| 5 Years in Banking &amp; Global Payments \| SWIFT, ISO 20022, IBM MQ, Linux/AIX \| Incident, Problem &amp; Change Management

## About

My experience includes end\-to\-end payment lifecycle support, SWIFT payment processing, ISO 20022 message analysis, payment investigation, exception handling and production monitoring\. I have worked with SWIFT MT103 and MT102 messages and ISO 20022 messages including pain\.001, pacs\.008, pacs\.009 and pacs\.002\. I have hands\-on experience with SWIFT PAG, DMC, GPI Tracker, Confirmation of Payee, IBM MQ, HSM, VPN, TLS certificates, Linux/AIX, ServiceNow, Splunk and AppDynamics\. I analyze application logs, MQ data, payment transactions and monitoring alerts to identify failures, delays, bottlenecks and recurring production issues\. I am experienced in P1/P2 incident coordination, root\-cause analysis, service restoration, disaster\-recovery exercises and stakeholder communication\. I also manage high and very\-high\-risk production changes, including impact assessment, risk analysis, implementation planning, CAB reviews, rollback preparation, execution and post\-change validation\.

## Location

Bengaluru

## AI stack

claude

gemini

openai

## Work experience

Associate Consultant at ITC INFOTECH India Ltd, Oct 2026 \- Present · 1 mo, Bengalore

Technology Analyst at Infosys, Apr 2025 \- Present · 1 yr 8 mos, Chennai, Tamil Nadu, India

Senior System Engineer at Infosys, Jan 2024 \- Apr 2025 · 1 yr 4 mos, Chennai, Tamil Nadu, India

System Engineer at Infosys, Dec 2021 \- Jan 2024 · 2 yrs 2 mos, Chennai, Tamil Nadu, India

## Education

M Sc, software systems, Kongu Engineering college

[View the original profile](https://tal.club/meet/hemnath-panneerselvam)

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