Headline

Product at KredX

About

I am a problem solver, product manager and strategist. I have expertise in UX and product design, user research, process/operations optimization, team building and people management. I also love coaching and mentoring people. Currently working as Product Leader at KredX, which is India's leading invoice discounting marketplace which acts as alternate investment asset class for the investors, and working capital solution provider for SMEs. At KredX, I have led the product team towards the organizational objectives. I have built multiple products and features to expand the customer base, bring more traction and increase the business. I have worked extensively on adding new product verticals to enhance the growth of the organization. Prior to that, I was Product Manager at PayU - one of the India's largest digital payment processors. I worked on enhancing the consumer product PayUmoney, built and launched new product LazyPay. Before becoming the product manager I used to work as data center consultant for HCL and IBM. I have worn many hats in my career - problem solver, researcher, UX designer, manager, strategist, consultant and mentor. As a result I have unique ability to manage multi-disciplinary products and to solve complex problems. Reach out if you want to discuss product/process/people problems, consult for product/UX design or talk about cricket/fitness/trekking. Specialties: Problem Solving, Product Management, Process Automation, User Research, User Experience Design, Team Building, People Management, Operations Management, Coaching and Mentoring, Strategy Building, Agile Product Development, Digital Payments and Financial Services.

Location

Bengaluru

Work experience

Vice President Of Product Management at KredX, Oct 2021 - Present · 4 yrs 11 mos, Bengaluru, Karnataka, India

Senior Product Manager at KredX, May 2018 - Sep 2021 · 3 yrs 5 mos, Bengaluru Area, India

Product Manager at KredX, Jul 2017 - May 2018 · 11 mos, Bengaluru Area, India, -Conceptualized and Designed the Account Payable Early Payment Product from scratch and launched successfully. -Coordinated with Sales team to meet the CFOs of large companies to understand the user persona to design user experience of the product. -Designed patent pending automation algorithm to help corporate users in double optimization. -Initiated automation of risk assessment processes to increase scalability and efficiency.

Product Manager at PAYU PAYMENTS PRIVATE LIMITED, Mar 2015 - Jul 2017 · 2 yrs 5 mos, Gurgaon, India, -Designed and launched PayU’s first credit product LazyPay. -Designed User on-boarding and check-out flows and Collections, settlement and customer service processes. -Owned Payments, Customer Experience and Settlement part of PayUmoney. -Enhanced the usability and experience of check-out product PayUmoney and increased the conversion rate from 35% to 55%. -Designed strategies for business and revenue growth, customer acquisition & retention and increasing the product success rate. -Hypothesize - experiment - analyze - measure - take decisions. -Ensured smooth operations and increased operational efficiency by automation. -Acted as Agile Coach and SCRUM Master.

Senior Specialist at HCL Technologies (Infrastructure Services Division), Oct 2011 - Feb 2015 · 3 yrs 5 mos, Bangalore, India, Strategized and worked on multiple data center migration and technology refresh projects.

System Administrator - Storage at IBM, Aug 2010 - Sep 2011 · 1 yr 2 mos, Supporting day to day operations.

Education

B.Tech., Information Technology, Shri Ramswaroop Memorial College of Engg. and Mgmt, Lucknow

10+2, Physics, Chemistry and Mathematics, Bal Vidhya Mandir Senior Secondary School, Lucknow