Headline

Serving Notice period || Quality Analyst @Infosys Testng || BDD || Rest Assured|| Java|| Selenium|| API Testing|| Postman || Manual Testing || Software Testing || Automation Testing || Backend Automation

About

Strong knowledge in software testing including backend Automation testing and manual testing. Decent knowledge of automating the application using core java and selenium. Good knowledge of Jira, Confluence and manual testing.

Location

Jaipur

Work experience

Quality Analyst at Infosys, Jan 2026 - Present · 6 mos, Jaipur, Rajasthan, India

Software Quality Engineer at Infosys, Nov 2022 - Apr 2026 · 3 yrs 6 mos, Jaipur, Rajasthan, India, Mentored 2 junior QA engineer on automation best Practice and ServiceNow testing methodologies, improving team efficiency by 25%. Design and executed 500+ comprehensive test cases for the ServiceNow application CSM, Incident Management, and Change management achieving 98% test coverage. Developed a robust Selenium WebDriver Automation framework using Java and TestNG, reducing manual effort by 40% and test execution by 50%. Implemented the page Object Model (POM) design pattern for maintainable test scripts, improving code reusability by 60% across multiple ServiceNow Modules. Collaborated with development teams in an Agile Environment, participating in daily standups, sprint planning and defect triage meetings, contributing to 15% improvement in sprint velocity. Performed smoke, functional and regression testing on ServiceNow, ensuring system stability. Managed the complete defect lifecycle using JIA Tracked and resolved over 200 defects with a 95% resolution rate within SLA timelines. Performed API testing using Postman for ServiceNow REST APIs, validating data integrity and response accuracy with a 100% pass rate.

Education

Bachelor of Technology, Computer Science, Arya college of engineering and it

Full stack web developmemt, Intern in Digital Panther