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Hemanjali Nikkula

Salesforce Developer at PwC| 6X Salesforce Certified | ex Salesforce Developer at Accenture

Hyderabad

5+ years of work experience

PwC
Jul 20242 yrs 1 moPresent

Hyderabad, Telangana, India

-> Worked on an end-to-end integration project, integrating Salesforce with external systems via REST APIs using Named Credentials, HTTP Callouts, and Custom Apex logic. -> Collaborated directly with client-side technical leads in a demanding Agile environment, handling requirement gathering, estimation, and delivery, consistently receiving positive feedback on communication and implementation quality. -> Currently working on a Salesforce Vlocity (OmniStudio) project, building solutions using FlexCards, OmniScripts, DataRaptors, Integration Procedures, APEX, REST API and LWC as per client requirements.
Accenture
Sep 20221 yr 10 mosJun 2024

Hyderabad, Telangana, India

• Delivered Salesforce Service Cloud enhancements and automation solutions for retail domain clients using Agile methodology. • Worked extensively on Apex Classes, Triggers, LWC, REST APIs, Flows, Profiles, Permission Sets, Sharing Rules, and Approval Processes. • Designed and configured Einstein Bots, OmniChannel, Live Chat, and Entitlement Processes to improve customer support operations. • Collaborated with technical architects, QA teams, and clients to gather requirements, review technical designs, and support end-to-end testing. • Built dynamic Lightning Web Components integrated with Apex backend logic and supported regression testing activities. • Prepared technical documentation, mentored new team members, and provided KT sessions on implemented functionalities.
Accenture
Jul 20211 yr 2 mosAug 2022

Hyderabad, Telangana, India

Hemanjali’s AI Stack

cursor
cursor
github copilot
github copilot
notion
notion
openai
openai

Education

Anil Neerukonda Institute of Technology & Sciences

Bachelor of Technology - BTech, Electrical, Electronics and Communications Engineering

Anil Neerukonda Institute of Technology & Sciences

20174 yrs2021

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Headline

Salesforce Developer at PwC| 6X Salesforce Certified | ex Salesforce Developer at Accenture

About

I am a Salesforce Developer with 5 years of experience in the IT industry, specializing in Salesforce configuration, customization, and end-to-end solution delivery. Currently working as a Salesforce Developer with strong client-facing and solution delivery experience, I collaborate closely with stakeholders to evaluate requirements, provide estimations, and implement scalable solutions within Agile teams. My expertise includes: -> Salesforce Core: Configuration, Service Cloud, REST API Integrations, SOQL, Triggers, Apex Classes, Validation Rules, Flows, Approval Processes, Profiles, Permission Sets, OWD, Sharing Rules -> Advanced Features: Omni-Channel, Live Chat, Entitlement Process, Milestones, Einstein Bots, Case Classification, Article Recommendations -> Front-End Development: Lightning Web Components (LWC), Lightning Experience - > Experience implementing custom error handling, logging frameworks and monitoring solutions in Salesforce. -> OmniStudio (Vlocity): Hands-on experience with DataRaptors, Integration Procedures, FlexCards, and OmniScripts I've consistently delivered high-quality solutions in demanding client environments, earning positive feedback for my ability to translate business requirements into reliable Salesforce implementations

Location

Hyderabad

AI stack

cursor

github copilot

notion

openai

Work experience

Salesforce Developer at PwC, Jul 2024 - Present · 2 yrs 1 mo, Hyderabad, Telangana, India, -> Worked on an end-to-end integration project, integrating Salesforce with external systems via REST APIs using Named Credentials, HTTP Callouts, and Custom Apex logic. -> Collaborated directly with client-side technical leads in a demanding Agile environment, handling requirement gathering, estimation, and delivery, consistently receiving positive feedback on communication and implementation quality. -> Currently working on a Salesforce Vlocity (OmniStudio) project, building solutions using FlexCards, OmniScripts, DataRaptors, Integration Procedures, APEX, REST API and LWC as per client requirements.

Packaged App Development Analyst at Accenture, Sep 2022 - Jun 2024 · 1 yr 10 mos, Hyderabad, Telangana, India, • Delivered Salesforce Service Cloud enhancements and automation solutions for retail domain clients using Agile methodology. • Worked extensively on Apex Classes, Triggers, LWC, REST APIs, Flows, Profiles, Permission Sets, Sharing Rules, and Approval Processes. • Designed and configured Einstein Bots, OmniChannel, Live Chat, and Entitlement Processes to improve customer support operations. • Collaborated with technical architects, QA teams, and clients to gather requirements, review technical designs, and support end-to-end testing. • Built dynamic Lightning Web Components integrated with Apex backend logic and supported regression testing activities. • Prepared technical documentation, mentored new team members, and provided KT sessions on implemented functionalities.

Application development associate at Accenture, Jul 2021 - Aug 2022 · 1 yr 2 mos, Hyderabad, Telangana, India

Education

Bachelor of Technology - BTech, Electrical, Electronics and Communications Engineering, Anil Neerukonda Institute of Technology & Sciences