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OTC Collections Specialist @ Koch Business Solutions India | Accounting, Finance

About

Currently working as a Collections Specialist, managing end-to-end OTC processes for 200+ accounts, with a strong focus on accounts receivable, credit risk management, and reconciliation. Known for improving collection efficiency, reducing DSO, and maintaining high accuracy in cash application and financial reporting.

Location

Bengaluru

Work experience

OTC collections Specialist at Koch Business Solutions India, May 2025 - Present · 1 yr 5 mos, Bengaluru, Karnataka, India

Senior Analyst at Fidelity Investments, May 2019 - May 2025 · 6 yrs 1 mo

Senior Analyst at Fidelity Investments, May 2019 - May 2025 · 6 yrs 1 mo, •Managed and monitored end-to-end financial transactions (wire, ACH, checks, loans, rollovers, stock movements) while ensuring compliance with Federal/​State/​Local regulations. •Performed reconciliations, generated audit results, resolved discrepancies, and maintained accurate logs to support audit. •Updated and validated payment and disbursement systems, ensuring timely and accurate processing of payments, benefits, and client reports. •Investigated processing irregularities, collaborated with Systems teams to resolve system issues, and recommended workflow improvements. •Maintained SLA-driven inventory and reporting, trained backup staff, and continuously improved financial operations for efficiency and accuracy.

Transaction Processor at Accenture Solutions Pvt. Ltd., 2017 - 2019 · 2 yrs, •Computed key financial ratios and loan calculations to prevent discrepancies and enhance accuracy in housing loan processing. •Tabulated and validated account details to facilitate refunds and compensation for 50,000+ affected customers with high accuracy. •Supervised 20 associates across 8 cross-functional teams, ensuring smooth workflow execution and consistent operational performance. •Managed HR operations by processing leave requests, offer documents, and experience letters for 1,000 employees, while updating HR policies and maintaining end-to-end quality checks with zero errors. •Monitored leave of absence process & guided 30,000+ employees in planning leaves.

Education

Master's Degree, Accounting and Related Services, Institute of Finance Accounts of India

Master of Business Administration, Finance, General, Joseph College