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Hem R.

🤝🏻👉🏻Open to Work/Relocate. IATA Certified Seasoned Professional Leader in Airlines Travel Industry. Expertise in:- Pricing | RM | ATPCO Fare & Data Analysis | GDS Pricing Issues | BIDT Audit4 | Abacus Farex.

Mumbai

11+ years of work experience

WNS
Jan 20242 yrs 5 mosPresent

Mumbai, Maharashtra, India

Lead Associate Operations
WNS
Jan 20242 yrs 5 mosPresent

Spearheaded Qatar Airways ATPCO ad-hoc projects, ensuring 100% compliance and timely fare activation. Delivered management reports enabling senior leadership to make data-driven pricing decisions. Supported Virgin Australia Pricing Team as Pricing Administration Analyst. Monetize Fare Pricing, update macros, and incorporate additional data into documents to automate processes. Reviewed 40+ Excel files and adjusted fare pricing to reflect new fare brands and levels, enhancing competitive fare filing.
GO FIRST
Dec 20221 yr 2 mosJan 2024

Mumbai, Maharashtra, India

Group tool, Amadeus Navitaire, Fare Quotation.
Fly Go First (Go Airlines India Ltd.)
Dec 20221 yr 2 mosJan 2024

Responded to Series and Ad-hoc Group Fare RFQ’s using tools like Navitaire, reports and online. Negotiated Group Fare Requests via Navitaire, achieving sector-level budget targets. Matched Multiple Fares, Flat Fare ad-hoc Group Requests on group tool. Partnered with sales teams to improve conversion rates, increasing materialization of Group Bookings. Optimized discount grids and T&C’s with Flight Analyst to strengthening yield management strategies. Maintained group desk dashboards and cleared negotiated Group Requests in group tools.
Conneqt Business Solutions Limited
Apr 20211 yr 1 moApr 2022

Airoli, Thane

NHT | OJT Refresher Training | Dip Check | BQ Refresher Training
Accelya Group
Nov 20146 yrs 2 mosDec 2020

Pune/Pimpri-Chinchwad Area

Handled Airline Fare Distribution Process

Education

IATA Training

IATA/UFTAA Foundation, IATA/UFTAA Montreal

IATA Training

20041 yr2005

Bachelor of Commerce, Business/Commerce, General

Bhartiya Shiksha Parishad

20041 yr2005

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Headline

🤝🏻👉🏻Open to Work/Relocate. IATA Certified Seasoned Professional Leader in Airlines Travel Industry. Expertise in:- Pricing | RM | ATPCO Fare & Data Analysis | GDS Pricing Issues | BIDT Audit4 | Abacus Farex.

About

IATA Certified professional with extensive experience with supporting Carriers Pricing Team Revenue Management, Group tool, Response on Fare Quotations(RFP), Amadeus Navitaire, Handled Processes SW, 6S, AI, G9,3O Airline's Pricing, ATPCO Fare Filing & Distribution, Client Handling, Pricing Issues with knowledge of GDS/CRS Amadeus, Sabre, SITA, Galileo, Abacus & Worldspan. Setup & Handled Abacus FareX Filing Pilot Process, BIDT Pilot Process Audit4, handled Scandinavian Port ATPCO Fare Filing.

Location

Mumbai

Work experience

Lead Associate Operations at WNS, Jan 2024 - Present · 2 yrs 5 mos, Mumbai, Maharashtra, India, Lead Associate Operations

Operations Associate at WNS, Jan 2024 - Present · 2 yrs 5 mos, Spearheaded Qatar Airways ATPCO ad-hoc projects, ensuring 100% compliance and timely fare activation. Delivered management reports enabling senior leadership to make data-driven pricing decisions. Supported Virgin Australia Pricing Team as Pricing Administration Analyst. Monetize Fare Pricing, update macros, and incorporate additional data into documents to automate processes. Reviewed 40+ Excel files and adjusted fare pricing to reflect new fare brands and levels, enhancing competitive fare filing.

Revenue Management Group Analyst at GO FIRST, Dec 2022 - Jan 2024 · 1 yr 2 mos, Mumbai, Maharashtra, India, Group tool, Amadeus Navitaire, Fare Quotation.

Revenue Management Analyst at Fly Go First (Go Airlines India Ltd.), Dec 2022 - Jan 2024 · 1 yr 2 mos, Responded to Series and Ad-hoc Group Fare RFQ’s using tools like Navitaire, reports and online. Negotiated Group Fare Requests via Navitaire, achieving sector-level budget targets. Matched Multiple Fares, Flat Fare ad-hoc Group Requests on group tool. Partnered with sales teams to improve conversion rates, increasing materialization of Group Bookings. Optimized discount grids and T&C’s with Flight Analyst to strengthening yield management strategies. Maintained group desk dashboards and cleared negotiated Group Requests in group tools.

Process Trainer at Conneqt Business Solutions Limited, Apr 2021 - Apr 2022 · 1 yr 1 mo, Airoli, Thane, NHT | OJT Refresher Training | Dip Check | BQ Refresher Training

Business Operations Senior Associate at Accelya Group, Nov 2014 - Dec 2020 · 6 yrs 2 mos, Pune/Pimpri-Chinchwad Area, Handled Airline Fare Distribution Process

Education

IATA/UFTAA Foundation, IATA/UFTAA Montreal, IATA Training

Bachelor of Commerce, Business/Commerce, General, Bhartiya Shiksha Parishad

Hem R. - Lead Associate Operations in Mumbai | Tal