---
title: "Harssh Bajpai - Product Manager (EE web & EE app) in Bengaluru | Tal"
description: "Meet Harssh Bajpai, Product Manager @ BT Group based in Bengaluru. AI stack includes cursor and kiro."
image: "https://tal.club/meet/harssh-bajpai/share-image"
---

# Harssh Bajpai on Tal

## Headline

Product Manager @ BT Group

## About

Experienced Digital & Business Strategy, Product Development & Research Specialist with a demonstrated history of working in information technology and manufacturing industries\. Creative thinker and passionate about innovation, new ideas to improve business process through technology\.

## Location

Bengaluru

## AI stack

cursor

kiro

## Work experience

Product Manager \(EE web & EE app\) at BT Group, Oct 2023 \- Present · 2 yrs 11 mos, India, • Responsible for payments, collections & transformation journeys for EE web and EE app \(iOS & Android\) • Collaborate with Marketing, Collections, Engineering, Design, Quality & Release team to drive payment roadmap • Launch payment journeys native on app and improve web journeys • Responsible for overall CSAT and MAU for payments • Track funnel and drive conversions • Product strategy, product roadmap, Stakeholder management, budget management, backlog management, agile development, quality assurance, release management, product analytics, business value

Lead Product Manager at Dr\. Reddy's Laboratories, Apr 2022 \- Sep 2023 · 1 yr 6 mos, Hyderabad, Telangana, India, • Execute multiple digital business transformation projects from concept till launch • Engage with business, operations & IT to understand business requirements • Document and communicate AS\-IS and TO\-BE process scenarios • Develop personas and shape ideas into a simple, integrated and intuitive UI \(wireframing, prototyping\) in conjunction with user experience experts • Define customer needs and the associated features to meet those needs • Create the product vision and roadmap which accomplishes the goal of the vision • Manage product backlog for the product development • Perform market analysis of product/partner capabilities to find existing offers and build key differentiator • Collaborate with third party solutions providers, developers and other internal teams to develop the solution • Arrive at resource, skill needs for project scope and actively provisions it with key milestones and track the progress • Implement agile practices to deliver MVP, POC and implementations • Manage stakeholders, relationships by demonstrating them continuous progress AR/VR SmartGlass for Quality Control Lab Scientist • Provide contemporaneous hands\-free documentation assistance while performing Lab tests • AR and NLP use cases

Principal Consultant at Wipro Limited, Jan 2018 \- Mar 2022 · 4 yrs 3 mos, Greater Bengaluru Area, • Build understanding of the business processes, predict and resolve business owner pain points, identification of KPI with a goal to introduce new solutions • Define business models, build business cases and value propositions to develop digital solutions • Identification of business use cases with defined scope and tangible outcomes which includes walk through of business process, data understanding and defining KPI’s • Conduct workshop and adopt design principles to re\-imagine the whole business process and transform the experience of the users • Develop requirements & specifications including written descriptions of functionality • Partner with high performing team of Product Engineers, Systems Analysts, Quality Engineers and external vendors to build the solution • Drive GTM strategy and develop strong positioning with competitive differentiation messages • Perform market research, opportunity analysis, customer requirements and bring in trends from inside and outside the industry AI/RPA in Business Processes • Create an intelligent and self\-learning product/application through AI / ML to allow Customers to perform self\-help and register complaint, Service Manager to perform service planning, Service Engineer to perform service delivery and AI enabled Sales • Reduction in the customer service cost by 30\-40% and an increase in sales by 10\-20% Asset Management on IOT platform • Create a platform to remotely monitor the real\-time health and performance of assets in the field • Analyze requirements on asset categories, data items, events, asset onboarding, service notification to be incorporated as applications on the platform Business Reporting / Analytics in Sales and Operation • Create an Enterprise Class, end to end Business Reporting Capability in Tableau with all major KPI’s for business leadership on Mobile App • Analyze various financial parameters and derive insights leading to actionable insights for leadership

Senior Strategy Consultant at Wipro Limited, Jan 2016 \- Dec 2017 · 2 yrs, Bengaluru Area, India, Business Strategy & Operations, Manufacturing and Hi\-Tech Strategic Business Unit  Facilitate the formulation of Strategy Charter for Manufacturing and Hi\-Tech Business Unit \( 1\.8 Billion $ Revenue \) and execution of BU strategy plan  Program managed strategic initiatives involving multiple stakeholders, including senior management and participation in the governance meetings as per Focus/Priorities in alignment with overall SBU Strategy  Responsible for Analyzing trends, providing competitive market intelligence and formulating key business insights to senior leadership for efficient decision making o Identification of key Digital Proposition after exhaustive research from IDC, Forrester, Gartner, Everest, McKinsey whitepapers  Review the key account plans and figure out the potential opportunities in Digital, IoT and Analytics in collaboration with Wipro Alliances, Ventures, IP’s etc\.  Identify Inorganic opportunities & areas of non\-linear growth, identify companies for acquisitions across verticals/geos, evaluate and assess strategic fit and support in due diligence process  Sales operations \- Provide Reporting analytics and insights on the TRACE sales data and drive reviews and governance for all large deals greater than 10 Million $ o Enabling the Tableau reporting with all major KPI’s for different stakeholders with mobile viewability  Interlock with various teams within Wipro \- Pre\-Sales, Sales & other BU teams as appropriate for industry & customer insights so as to develop Go\-To\-Market strategy

Senior Consultant \(Planning & Governance\) at Wipro Limited, Jun 2014 \- Dec 2015 · 1 yr 7 mos, Bengaluru, Karnataka, India, Planning & Governance, Analytics Service Line • Facilitated internal governance of all delivery related functions within the Wipro Analytics Service Line through process & team integration, operational data management and reporting • Identified the required inter\-relationship, problem hotspots with severity index to initiate key improvements for better process efficiency • Integrated all the operations functions to ensure a smooth, well operated and efficient internal engine for improved match of opportunities with resources • Identified the key KPI’s for various reports \(Sales, Operations, Competency etc\.\) from the discussion with leadership team as per the requirements • Worked with Tableau developers to create an Enterprise Class, end to end Business Reporting Capability that allows the leadership a simple high level view of operations with the ability to drill down to the 'nuclear' level when required Supply Chain Sub\-practice • Interpreted business needs and elicited requirement by conducting meeting with key project stakeholder • Critically evaluated gathered information, decomposed high\-level information into functional specification • Worked collaboratively with IT team to explain client requirement and helped them to deliver solution • Instrumental in developing POCs to showcase to the clients about business intelligence visualization • Designed a new playbook for domain expertise building and asset & solution development for the practice

Researcher at Tata Steel, Jul 2009 \- Jun 2012 · 3 yrs, Jamshedpur, Jharkhand, India, Responsible to take up research projects, either as a leader or as a member for process development \. As a project leader, my major responsibilities include \*Formulating the project design, milestones, allocating responsibilities to team members, coordinating the project responsibilities and finally providing results/conclusions /recommendations in the form of project completion report to the customer \*Provide progress status at regular interval to HRG \(Head of Research group\), to make appropriate presentation along with team members to PAC \(Project Appraisal Committee\) and customer \*Keep all the quality records related to a project when the project is running, to coordinate with the HRG for any mid\-course correction, removal of bottleneck in executing milestones and to appraise customer interaction results to HRG

## Education

Master of Business Administration \(MBA\), Operations, General Management, Indian Institute of Management, Kozhikode

Dual Degree \(B\.Tech \+ M\.Tech\), Metallurgical Engineering, Indian Institute of Technology, Bombay

[View the original profile](https://tal.club/meet/harssh-bajpai)

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