Headline

Senior Software Engineer @ Jio Platforms Limited (JPL)

About

As a SDE, I apply my skills in Java, Spring Boot, JUnit, and SQL, NoSQL to design, develop, and test web applications and services that serve millions of users. I also collaborate with cross-functional teams to deliver high-quality products and solutions that meet the business needs and customer expectations. I graduated with a bachelor of engineering degree in computer science from Gopalan College of Engineering & Management in 2021, where I gained a strong foundation in programming, data structures, algorithms, and machine learning. I demonstrated my passion and aptitude for machine learning by completing an internship at Shenzhen DJI Science and Technologies Ltd, where I worked on a project to implement a deep neural network for object detection and recognition. My career objective is to leverage my skills and knowledge to contribute to the growth and innovation of JPL and the industry. I am highly motivated, enthusiastic, and eager to learn new technologies and best practices. I value teamwork, collaboration, and feedback, and strive to deliver excellence and value to my organization and customers.

Location

Bengaluru

AI stack

claude code

cursor

gemini

github copilot

openai

ChatGPT

Work experience

Software Development Engineer at Jio Platforms Limited (JPL), Sep 2024 - Present · 2 yrs 2 mos, Bengaluru, • Contributed to the design and development of a new Site Security Management (SSM) product within the CloudXP ecosystem, focused on managing end-to-end security incident lifecycles. • Took full ownership of the SLA (Service Level Agreement) module, making it adaptable across various ticket types (incident, service request, change, etc.), ensuring consistent response/resolution tracking and SLA breach handling across all service journeys. • Engineered microservices to integrate and process SOAP-based requests, enabling seamless replacement of a legacy ITSM system while ensuring interoperability with existing systems.

Software Developer at Jio Platforms Limited (JPL), Nov 2022 - Aug 2024 · 1 yr 10 mos, Delhi, India, • Spearheaded the development of the T2R (Ticket-to-Resolve) Service Management product from the ground up as part of the CloudXP platform initiative. • Designed and implemented the Incident Management journey, enabling seamless ticket lifecycle. • Developed a robust and configurable SLA (Service Level Agreement) module, supporting SLA policy definitions, timers, and real-time breach tracking across multiple service categories.

GET at Jio Platforms Limited (JPL), Sep 2021 - Oct 2022 · 1 yr 2 mos, Remote, • Contributed to NoOps initiatives by utilizing low-code/no-code platforms and APIs to automate routine operational tasks.

Machine Learning Intern at Shenzhen DJI Science and Technologies Ltd, Mar 2021 - Apr 2021 · 2 mos, Online

Business Intelligence & Analytics Intern at The Sparks Foundation, Sep 2020 - Oct 2020 · 2 mos

Education

Bachelor of Engineering, Computer science and engineering, Gopalan College of Engineering and Management (GCEM), Bengaluru

Public links

github: https://github.com/plantedbrain