---
title: "Harshita Rathore - Teammate in Agra | Tal"
description: "Meet Harshita Rathore, Business Operations | Operations Management | Reporting & Analytics | Process Improvement | Advanced Excel based in Agra."
image: "https://tal.club/meet/harshita-43/share-image"
---

# Harshita Rathore on Tal

## Headline

Business Operations \| Operations Management \| Reporting &amp; Analytics \| Process Improvement \| Advanced Excel

## About

Business Operations professional with approximately 4\+ years of experience across operations, process coordination, reporting, campaign execution, stakeholder management, and workflow optimization\. Throughout my career, I have worked in fast\-paced environments supporting business operations, managing operational processes, maintaining reports and trackers, coordinating with cross\-functional teams, and ensuring smooth execution of day\-to\-day activities\. My experience includes operational reporting, MIS management, process improvement initiatives, business communication, documentation management, and data\-driven decision\-making using tools such as Microsoft Excel and Google Sheets\. I have consistently contributed to operational efficiency by maintaining process accuracy, ensuring timely execution, and supporting business objectives through structured coordination and execution\. I am passionate about Operations Management and Business Operations, with a strong interest in process optimization, operational excellence, analytics, and continuous improvement\. My goal is to build a long\-term career in operations leadership while contributing to scalable and efficient business processes\. Core Skills: Business Operations, Operations Management, Reporting &amp; Analytics, Process Improvement, Stakeholder Management, Workflow Management, MIS Reporting, Advanced Excel, Google Sheets, Cross\-Functional Coordination, Documentation Management, and Operational Excellence\.

## Location

Agra

## Work experience

Teammate at TaskUs, Apr 2023 \- Nov 2025 · 2 yrs 8 mos, Gurugram, ● Managed customer operations and issue resolution processes through omnichannel platforms while maintaining quality and compliance standards\. ● Coordinated with cross functional teams to support timely resolution of operational and service related issues\. ● Maintained process adherence, documentation accuracy, and service quality benchmarks within fast paced operational environments\.

Process Associate at Tech Mahindra, Oct 2022 \- Jan 2023 · 4 mos, Noida, ● Handled service support operations and maintained accurate documentation for issue resolution and escalation processes\. ● Ensured compliance with operational guidelines and maintained service quality standards through accurate communication and coordination\.

Operations Coordinator at Tech Mahindra, Apr 2021 \- Dec 2021 · 9 mos, Lucknow, ● Orchestrated emergency call handling and complaint registration, ensuring accurate documentation for rapid escalation\. ● Maintained proper documentation and escalated issues to concerned teams to ensure timely resolution\.

## Education

Bachelor of Business Administration \- BBA, Business Administration and Management, General, Dayalbagh Educational Institute, Agra

Master of Business Administration \- MBA, Operation Management, Indira Gandhi National Open University

[View the original profile](https://tal.club/meet/harshita-43)

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