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Harshit Singh

Principle Software Engineer @ Flipkart | Optimizing Microservices and Workflows

Bengaluru

5+ years of work experience

Flipkart
Oct 20241 yr 11 mosPresent

Bengaluru

● Led the development of a centralized web application for a leading brand to monitor the full service lifecycle repairs, installations, refunds cutting annual operational costs by $50,000. ● Designed and implemented customer communication flows (Email & SMS) for high-value purchases, reducing communication costs by 70% while ensuring timely updates on confirmations and policy activations. ● Engineered a new Brand Services workflow integrating automated document verification, which streamlined claim settlements for large-category products. ● Supported a high-revenue business unit (₹500 Cr+ annually) by optimizing complex workflows and maintaining 30+ microservices across the Home Services ecosystem. Technologies : Core Java, Spring boot, JPA , gRPC, Kubernetes, Swagger2 , MySQL
Flipkart
Oct 20241 yr 11 mosPresent

• Designed and deployed a GenAI chatbot with a custom MCP (Model Context Protocol) server, to enable LLM-driven interaction with enterprise APIs, serving 30M+ monthly users, improving response accuracy by 35% and reducing manual support effort by 25%. • Designed and implemented customer communication flows (Email & SMS) for high-value purchases, reducing communication costs by 70% while ensuring timely confirmations and policy activation updates. • Led the development of a centralized web application for a leading brand to monitor full service lifecycle workflows such as repairs, installations, and refunds, reducing annual operational costs by $50,000. • Supported a high-revenue business unit generating 500 Cr+ annually by optimizing critical workflows and maintaining 30+ microservices across the Home Services ecosystem. • Technologies : Core Java, Spring boot, JPA , gRPC, Kubernetes, Swagger2 , MySQL
Nagarro
Jul 20244 mosOct 2024

Mumbai, Maharashtra, India

Pegasus InfoCorp
Feb 20231 yr 6 mosJul 2024

• Reduced operational costs of custom reporting services by over 80% by building an automated system that identified and disabled unused or empty reports. • Identified bottlenecks, optimized SQL queries and code paths, improved Redis caching, and migrated gRPC + HTTP frameworks to achieve a concurrency of 50 million RPM in an end-to-end load test. • Engineered an intelligent data annotation pipeline using ML confidence scoring to auto-label records, reducing manual verification effort and saving the organization $20,000 annually. • Implemented Kafka as a consumer for bank communication in the status API, ensuring high throughput and reliability. • Technologies : Core Java, Spring boot, JPA , Rest API, Maven, Linux, Swagger2 , MySQL
LTIMindtree
Jan 20212 yrs 2 mosFeb 2023

• Worked on strengthening Python and LLM Security for login workflows through token-based authentication for a government-scale digital platform. • Integrated multiple payment gateways in the MCA project to support smoother and secure financial transactions. • Technologies : Python, FastAPI, Spring Security,JPA , Rest API, Maven, MySQL

Harshit’s AI Stack

codex
codex
cursor
cursor

Education

Shree L. R. Tiwari College of Engineering.

BE, Computer and Information Sciences and Support Services

Shree L. R. Tiwari College of Engineering.

20173 yrs2020
University of Mumbai

Bachelor of Engineering

University of Mumbai

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Headline

Principle Software Engineer @ Flipkart | Optimizing Microservices and Workflows

About

Principle Software Engineer at Flipkart, driving impactful solutions like centralized web applications and customer communication flows to streamline operations and reduce costs. Collaborated on enhancing brand services workflows with automated document verification, directly supporting a high-revenue business unit. Graduated with a BE in Computer and Information Sciences from SHREE L R TIWARI COLLEGE OF ENGINEERING, Thane. Proficient in system design, microservices, and technologies such as Docker, Kubernetes, and Spring Boot, with a focus on delivering high-quality, efficient software solutions.

Location

Bengaluru

AI stack

codex

cursor

Work experience

Principle Software Engineer at Flipkart, Oct 2024 - Present · 1 yr 11 mos, Bengaluru, ● Led the development of a centralized web application for a leading brand to monitor the full service lifecycle repairs, installations, refunds cutting annual operational costs by $50,000. ● Designed and implemented customer communication flows (Email & SMS) for high-value purchases, reducing communication costs by 70% while ensuring timely updates on confirmations and policy activations. ● Engineered a new Brand Services workflow integrating automated document verification, which streamlined claim settlements for large-category products. ● Supported a high-revenue business unit (₹500 Cr+ annually) by optimizing complex workflows and maintaining 30+ microservices across the Home Services ecosystem. Technologies : Core Java, Spring boot, JPA , gRPC, Kubernetes, Swagger2 , MySQL

Principal Software Engineer at Flipkart, Oct 2024 - Present · 1 yr 11 mos, • Designed and deployed a GenAI chatbot with a custom MCP (Model Context Protocol) server, to enable LLM-driven interaction with enterprise APIs, serving 30M+ monthly users, improving response accuracy by 35% and reducing manual support effort by 25%. • Designed and implemented customer communication flows (Email & SMS) for high-value purchases, reducing communication costs by 70% while ensuring timely confirmations and policy activation updates. • Led the development of a centralized web application for a leading brand to monitor full service lifecycle workflows such as repairs, installations, and refunds, reducing annual operational costs by $50,000. • Supported a high-revenue business unit generating 500 Cr+ annually by optimizing critical workflows and maintaining 30+ microservices across the Home Services ecosystem. • Technologies : Core Java, Spring boot, JPA , gRPC, Kubernetes, Swagger2 , MySQL

Associate Saff Engineer at Nagarro, Jul 2024 - Oct 2024 · 4 mos, Mumbai, Maharashtra, India

Software Engineer at Pegasus InfoCorp, Feb 2023 - Jul 2024 · 1 yr 6 mos, • Reduced operational costs of custom reporting services by over 80% by building an automated system that identified and disabled unused or empty reports. • Identified bottlenecks, optimized SQL queries and code paths, improved Redis caching, and migrated gRPC + HTTP frameworks to achieve a concurrency of 50 million RPM in an end-to-end load test. • Engineered an intelligent data annotation pipeline using ML confidence scoring to auto-label records, reducing manual verification effort and saving the organization $20,000 annually. • Implemented Kafka as a consumer for bank communication in the status API, ensuring high throughput and reliability. • Technologies : Core Java, Spring boot, JPA , Rest API, Maven, Linux, Swagger2 , MySQL

Software Engineer at LTIMindtree, Jan 2021 - Feb 2023 · 2 yrs 2 mos, • Worked on strengthening Python and LLM Security for login workflows through token-based authentication for a government-scale digital platform. • Integrated multiple payment gateways in the MCA project to support smoother and secure financial transactions. • Technologies : Python, FastAPI, Spring Security,JPA , Rest API, Maven, MySQL

Education

BE, Computer and Information Sciences and Support Services, Shree L. R. Tiwari College of Engineering.

Bachelor of Engineering, University of Mumbai