Headline

Product Strategy and Analytics @ Paytm | Payments and Fintech | Product Management

About

Product Manager with 5+ years of experience spanning Product Management (2 Years) and Analytics (3 Years) across Fintech. E-Commerce, and Healthcare. Experienced in merchant and user onboarding, loans, lending, subscriptions, and CRM platforms.

Location

Delhi

AI stack

claude code

claude

n8n

notion

openai

replit

Work experience

Product Manager at Paytm, Apr 2025 - Present · 1 yr 5 mos

Assistant Manager at Paytm, Sep 2024 - Apr 2025 · 8 mos, Noida, Uttar Pradesh, India

Team Lead at Paytm, Nov 2022 - Sep 2024 · 1 yr 11 mos, Remote

Business Analyst at DaMENSCH, Feb 2022 - Nov 2022 · 10 mos, Bengaluru, Karnataka, India, • Part of the initial analytics team, where we setup data engineering, reporting, and dashboarding pipelines, ensuring minimum costs. • Designed and developed ETLs, and robust reporting frameworks, and helped business teams to draw action items. • Developed and optimised the entire product pipeline, giving total visibility to the product team, using Big Query. • Worked on automating Customer Complaints data, helping the business teams to draw insights based on various products based on customer feedback. • Inventory management pipeline to track more than 200 SKUs and assign dynamic action items based on Rate of Sale, and Inventory left. Thus, helping the buying team to plan their orders, and the sales team to push or pull a particular SKU, if required.

Product Analyst at DaMENSCH, Feb 2022 - Oct 2022 · 9 mos, Automated analysis of customer complaints, reducing escalations by ~10% and enabling product and communication teams to take targeted actions.

Trainee Decision Scientist at Mu Sigma Inc., Jan 2021 - Feb 2022 · 1 yr 2 mos, Bengaluru, Karnataka, India, • Collaborated with leading US Life-Sciences Organizations (Fortune 100) to provide design, programming, and analytical support to various business units like HEOR (Healthcare Economics and Outcome Research), Medical Affairs, Market Access, and Brand teams during pre-launch & post-launch drug phases and in value-based contracting (VBC) • Received client testimonial for Project Management and building good relationship & trust in a project with tight deadlines and requiring quick turnarounds

Data Scientist at Mu Sigma Inc., Sep 2020 - Jan 2022 · 1 yr 5 mos, Supported Fortune 100 Life Sciences firms across drug launch, market access, and value-based contracting with analytics solutions.

Apprentice Decision Scientist at Mu Sigma Inc., Sep 2020 - Jan 2021 · 5 mos, Bengaluru, Karnataka, India

Intern at Truelancer.com, Jan 2020 - Sep 2020 · 9 mos, New Delhi, Delhi

Trainee at Delhi Metro Rail Corporation Ltd, May 2018 - Jul 2018 · 3 mos, New Delhi, Delhi, Understood and studied the various networking technologies and topologies being used on a large ecosystem like the Delhi Metro. The above also included the 1) Working of CCTV 2) Master Atomic Clocks 3) Networking lines inside tunnels and difficult to reach junctions 4) Communication between stations, trains, station masters and the controlling units. 5) Configured, managed and evaluated multi-protocol network elements to ensure effective end-to-end communications for small systems.

Education

Bachelor's degree, Information Technology, SRM IST Chennai

Master of Business Administration, Srm University