Headline

Product Designer | B2B SaaS, Internal Tools & Operational Workflows | AI-assisted Design | Immediate Joiner

About

I am a Product Designer focused on B2B SaaS, internal tools, data-heavy workflows, and operational systems. My background spans business analytics, client workflows, and product design which helps me think beyond screens and connect UX decisions to workflow efficiency, adoption, handoff quality, and business outcomes. Recently, I worked on Seller CRM and Yard Management workflows at Cars24, and ETL workflow experiences at Ollion/DataPipes. My strengths include workflow design, information architecture, interaction flows, UX documentation, edge-case mapping, design-dev handoff, and AI-assisted design exploration. I enjoy solving problems where the challenge is not just making an interface look better, but making a complex process easier to understand, operate, and build. I am driven by the belief that technology should be both accessible and enjoyable, and I am excited to keep exploring the intersection of strategy and design to create meaningful products.

Location

Delhi

AI stack

antigravity

codex

Work experience

Product Designer at CARS24, Mar 2025 - Dec 2025 · 10 mos, Worked on internal tools and operational workflows across Seller CRM / CC LMS and Yard Management System flows. • Supported an early average uplift of ~1450 CC-assisted inspections/month in the first 2 months post-rollout by designing task-based Seller CRM workflows for centralized CC agents across appointment booking, verification, rescheduling, and disposition. • Enabled cleaner yard-level inventory visibility and reconciliation readiness by designing YMS mobile workflows for Stock Out, Gate In, Stock In, and Gate Out, allowing yard teams to capture vehicle movement directly in-app. • Reduced handoff ambiguity across PM, design, and engineering pods by converting verbal product and ops requirements into screen-level UX documentation templates, state definitions, edge cases, and dev-ready notes. • Applied AI-assisted design methods to expand scenario coverage, generate UX copy variants, explore alternate flows, and stress-test edge cases before stakeholder and product reviews. Key areas: Internal Tools, Seller CRM, Call Center Workflows, Yard Management, Workflow Design, UX Documentation, AI-assisted Design

UX Designer at Ollion, May 2023 - Jul 2024 · 1 yr 3 mos, Worked on DataPipes, an ETL SaaS product used for pipeline creation, data preparation, and workflow monitoring. • Improved task success in internal usability walkthroughs from ~70% to ~85% by redesigning DataPipes’ core ETL workflows across pipeline creation, data preparation, and workflow monitoring. • Reduced setup effort by ~15–20% in design validation cycles by restructuring the source → table selection → destination pipeline setup journey around clearer progression, decision points, and configuration states. • Reduced table/column selection and validation errors by ~20% during QA and design reviews by redesigning data-preparation flows for variable data-volume scenarios. • Improved monitoring clarity for multi-task ETL pipelines by designing pipeline-status, task-progress, failure-state, and operator-action experiences. • Accelerated Healix client customization by translating requirements into reusable DataPipes workflow patterns aligned with existing platform logic. • Improved engineering handoff quality through structured UX notes, interaction states, edge-case documentation, QA checks, and AI-assisted scenario exploration. Key areas: B2B SaaS, ETL Workflows, Data-heavy UX, Workflow Monitoring, UX Documentation, Design-to-Dev Handoff

Product designer/website developer & Project Manager at Default, Oct 2020 - May 2023 · 2 yrs 8 mos, Remote, Worked across product design, dashboard design, Webflow development, and project delivery for early-stage and growth-stage clients. • Reduced Kulfi Collective’s project staffing effort by ~31% per project by designing an Ops CMS/dashboard workflow across artist sourcing, shortlisting, approvals, briefs, and confirmations. • Cut coordination effort by ~17 hours per project by replacing scattered WhatsApp/Sheets/email handoffs with reusable database flows, bulk actions, and structured approval/documentation states. • Improved Hubhopper’s landing page and selected product flows by restructuring IA, content hierarchy, and navigation patterns for clearer discovery. • Reduced developer dependency for client teams by building responsive Webflow pages and configuring Webflow Editor publishing workflows. • Managed 15+ design/Webflow projects across discovery, scope, timelines, reviews, handoff, QA, and client communication. Key areas: Dashboard UX, Webflow, Workflow Design, Client Projects, IA, Project Management

Senior Analyst (Business Analytics) at Cvent, Sep 2019 - Oct 2020 · 1 yr 2 mos, • Built Tableau dashboards to track business KPIs and support leadership reporting. • Partnered with stakeholders to define metrics, validate data logic, and improve dashboard adoption for recurring reviews. Key areas: Business Analytics, Tableau, KPI Tracking, Stakeholder Reporting

Customer Success Analyst at Certa.ai, Apr 2019 - Sep 2019 · 6 mos, • Owned client onboarding and product configuration support as the primary point of contact. • Translated client workflows and pain points into product requirements and worked with engineering on implementation and fixes. Key areas: Customer Success, Client Workflows, Product Configuration, Requirements Mapping

Education

Master of Business Administration - MBA, Indian Institute of Management Kashipur

Bachelor of Technology - BTech, Electrical and Electronics Engineering, Guru Gobind Singh Indraprastha University