Headline

Founder’s Office & Strategy | Growth, Ops & Product | Ditto by Finshots | BITS Pilani ’26 | McKinsey Forward

About

Reduced ticket resolution TAT by 50% at Ditto Insurance - by mapping a broken renewals lifecycle, structuring it into 8 stages, and centralizing ops across 3 teams in under 5 months. I work with founders and operators who are drowning in ambiguity - unclear processes, scattered communication, decisions that don't stick. I step in, find the structural gaps, and build systems that hold. Before Ditto, I built a YouTube channel to 450K+ views in less than 120 days - solo. Every workflow, system, and process designed from scratch. That taught me something most strategy folks miss: speed and structure aren't opposites. What I do differently - I don't just identify what's broken. I sit at the intersection of ops, data, and narrative, and I ship the fix. Always happy to connect with founders, operators, or anyone working on something worth building. Let's chat.

Location

Marmagao

AI stack

antigravity

claude

n8n

notebooklm

notion

openai

Work experience

Founder's Office at Ditto Insurance, Jul 2026 - Present · 2 mo, Bengaluru

Founders Office Intern at Ditto Insurance, Aug 2025 - Dec 2025 · 5 mos, Bengaluru, Karnataka, India, Drove a 50% reduction in renewal ticket TAT by mapping the end-to-end health insurance renewals lifecycle through 25+ stakeholder interviews and ticket analysis - identifying process gaps and overhauling CRM workflows Designed SOPs and restructured the renewals process into 8 stages with clear ownership mapping and a KPI tracked "next action date" system - improving operational accountability across the team Led a cross-functional initiative across ops, QA, and engineering to centralize internal communication from Google Chat into CRM - enabling 100% QA monitoring and faster issue resolution

Content Creator at YouTube, Oct 2024 - Jul 2025 · 10 mos, Remote, Built and scaled WorldIn30Sec from zero to 450K+ views, 1.2K+ subscribers, and 2.6K+ hours of watch time in 120 days - by identifying high-impact content opportunities in global affairs and executing a daily publishing strategy Designed end-to-end business operations for the channel - Batch production workflows, and publishing systems that scaled output to 650+ videos with top videos hitting 32K+ views Cut video production time by 75% (4 hrs → under 1 hr for 5 videos) by integrating AI tools (ChatGPT, InVideo) and building repeatable production systems

Software Intern at Cilans System, May 2024 - Jun 2024 · 2 mos, Ahmedabad, Gujarat, India, Identified product gaps by analyzing competitor platforms including TradingView - informing enhancements that improved the platform's analytical flexibility Built 5 trading indicators (RSI, MACD, Moving Averages) in Python and expanded platform capability from 3 to 7 simultaneous indicators - enabling broader multi-strategy evaluation Developed a rule-based trading signal alert system for crossover events, reducing decision response time by 30% Designed interactive Plotly dashboards to visualize 7–8 strategies and multiple indicators in a single view -improving analysis efficiency for end users

Education

Bachelor of Engineering - BE, Electrical, Electronics and Communications Engineering, Birla Institute of Technology and Science, Pilani - Goa Campus

Public links

youtube.com: https://youtube.com/@https://www.youtube.com/@WorldIn30s

linkedin.com: https://www.linkedin.com/in/harshil-chaudhari-470980263?utm_source=share_via&utm_content=profile&utm_medium=member_android