---
title: "Harshil Desai - Customer Service Specialist in Bengaluru | Tal"
description: "Meet Harshil Desai, . based in Bengaluru. AI stack includes claude, deepseek, and elevenlabs."
image: "https://tal.club/meet/harshil-desai/share-image"
---

# Harshil Desai on Tal

## Headline

\.

## Location

Bengaluru

## AI stack

claude

deepseek

elevenlabs

gemini

lovable

ChatGPT

## Work experience

Customer Service Specialist at Mphasis, Jul 2022 \- Aug 2024 · 2 yrs 2 mos, Bengaluru, Karnataka, India, \- Responding promptly and professionally to customer inquiries via phone\. \- Assist customers with account\-related questions, including billing inquiries, transaction disputes, and account maintenance\. \- Provide information about credit card products, services, and promotions to existing and prospective customers\. \- Process credit card applications, including verifying customer information and ensuring compliance with company policies and regulations\. \- Investigate and resolve customer complaints and escalations in a timely and efficient manner\. \- Educate customers on fraud prevention measures and guide them through the process of reporting suspicious activity\. \- Work collaboratively with other departments such as fraud prevention, collections, and sales to address customer needs and concerns\. \- Maintain accurate records of customer interactions and transactions using the company's CRM system\. Adhere to company policies, procedures, and regulatory requirements to ensure compliance and mitigate risk\.

Application Tester at The Happy Club, Nov 2021 \- Jun 2022 · 8 mos, Remote

## Education

Senior Secondary, Communication and Media Studies, National Institute of Open Schooling

Secondary, Business/Commerce, General, National Institute of Open Schooling

[View the original profile](https://tal.club/meet/harshil-desai)

```json
{
  "@context": "https://schema.org",
  "@graph": [
    {
      "@type": "Person",
      "@id": "https://tal.club/meet/harshil-desai#person",
      "name": "Harshil Desai",
      "url": "https://tal.club/meet/harshil-desai",
      "image": "https://tal.club/meet/harshil-desai/profile-photo.jpg",
      "description": "Meet Harshil Desai, . based in Bengaluru. AI stack includes claude, deepseek, and elevenlabs.",
      "jobTitle": "Customer Service Specialist",
      "worksFor": {
        "@type": "Organization",
        "name": "Mphasis"
      },
      "hasOccupation": {
        "@type": "Occupation",
        "name": "Customer Service Specialist"
      },
      "homeLocation": {
        "@type": "Place",
        "name": "Bengaluru"
      },
      "alumniOf": [
        {
          "@type": "EducationalOrganization",
          "name": "National Institute of Open Schooling"
        },
        {
          "@type": "EducationalOrganization",
          "name": "National Institute of Open Schooling"
        }
      ],
      "knowsAbout": [
        "claude",
        "deepseek",
        "elevenlabs",
        "gemini",
        "lovable",
        "ChatGPT"
      ],
      "mainEntityOfPage": {
        "@id": "https://tal.club/meet/harshil-desai#webpage"
      }
    },
    {
      "@type": "ProfilePage",
      "@id": "https://tal.club/meet/harshil-desai#webpage",
      "url": "https://tal.club/meet/harshil-desai",
      "name": "Harshil Desai on Tal",
      "description": "Meet Harshil Desai, . based in Bengaluru. AI stack includes claude, deepseek, and elevenlabs.",
      "dateModified": "2026-09-26T16:43:28.562Z",
      "isPartOf": {
        "@id": "https://tal.club/#website"
      },
      "mainEntity": {
        "@id": "https://tal.club/meet/harshil-desai#person"
      },
      "primaryImageOfPage": {
        "@type": "ImageObject",
        "url": "https://tal.club/meet/harshil-desai/profile-photo.jpg",
        "contentUrl": "https://tal.club/meet/harshil-desai/profile-photo.jpg",
        "caption": "Harshil Desai profile photo on Tal"
      },
      "inLanguage": "en-IN"
    }
  ]
}
```