Headline

SCCM-Intune Administrator

About

SCCM & Intune Administrator with 4.5+ years of experience in endpoint management, co-management, application deployment, patching, OS deployment, and device security. Known for process adherence, SLA-driven delivery, automation support, and effective stakeholder communication.

Location

Noida

Work experience

Analyst at HCL Technologies, Oct 2021 - Present · 4 yrs 8 mos

SCCM Administrator at HCL Technologies, Apr 2021 - Present · 5 yrs 2 mos, -Working in a co-managed environment SCCM/INTUNE - Responsible for deployment and patching across large client environments. - Delivered end-to-end deployment services across client machines in multiple global sites. - Resolved incident and service requests related to deployments, monthly patching, and reporting. Roles & Responsibilities: - Independently managed patching schedules and compliance reporting. - Achieved over 95% compliance post-issue remediation. - Developed Daily, Weekly, and Monthly health status reports using SQL. - Automated routine tasks using PowerShell integrated with SSMS and WMI. - Created dynamic SQL queries to deliver valuable client insights. - Managed software and security update deployments across the enterprise. - Handled creation of collections and distribution of packages. - Configured and managed Distribution Points and serverless site roles. - Created boundaries and boundary groups based on geography and network layout. - Performed client diagnostics and resolved SCCM-related issues. - Integrated SCCM with Active Directory and managed group policies. - Led WSUS cleanup exercises biannually. - Tracked deployment compliance through reporting and remediation activities. Projects and Contributions - Deployment Knowledge Base: Authored SOPs and internal documentation for the operations team.

Education

BCA, Computer Engineering Technology/Technician, Shanmugha Arts, Science, Technology & Reserch Academy (SASTRA), Thanjavur

BCA (Graduation), sastra university