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Harshan

4+ years of work experience

Apr 20261 moPresent

India

Troubleshooting | Incident Management | Customer Support | System Monitoring | Root Cause Analysis | Ticketing Systems | SLA Management | Escalation Handling | Log Analysis | Performance Monitoring | System Diagnostics | Bug Tracking | API Support | Networking Basics | Cloud Support | Documentation | Process Improvement
SPowerZ Solutions Pvt Ltd
Aug 20241 yr 9 mosApr 2026

Chennai, Tamil Nadu, India

Oct 202310 mosJul 2024

Abu Dhabi Emirate, United Arab Emirates

As the Web Team Lead at Tron Digital, I led a talented group of professionals in web development and digital marketing. My role encompasses a wide range of responsibilities, all aimed at delivering top-notch web solutions: Project Management: Overseeing the development of portfolio and e-commerce websites, ensuring projects align with client specifications and industry standards. Team Leadership: Guiding and mentoring the web team, fostering an environment of collaboration and continuous learning. Digital Marketing: Implementing SEO strategies, managing ad campaigns on Meta Business Suite, and enhancing online visibility for clients. Technical Solutions: Innovating in areas like QR code creation, domain transferring, and custom email setup to offer comprehensive digital services. Quality Assurance: Ensuring all web projects are optimized for performance, user experience, and search engine rankings.
May 20181 yr 1 moMay 2019

Nagercoil, Tamil Nadu, India

GitHub
@harshanjr

Education

Lovely Professional University

Bachelor of Science - BS, Information Technology focused in Cloud Technologies & Data Science

Lovely Professional University

20183 yrs2021
Anna University Chennai

Diploma in Engineering, Electrical and Electronics Engineering

Anna University Chennai

20153 yrs2018

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Work experience

Technical Support Engineer at WEBRONIC, Apr 2026 - Present · 1 mo, India, Troubleshooting | Incident Management | Customer Support | System Monitoring | Root Cause Analysis | Ticketing Systems | SLA Management | Escalation Handling | Log Analysis | Performance Monitoring | System Diagnostics | Bug Tracking | API Support | Networking Basics | Cloud Support | Documentation | Process Improvement

Software Engineer at SPowerZ Solutions Pvt Ltd, Aug 2024 - Apr 2026 · 1 yr 9 mos, Chennai, Tamil Nadu, India

Software Engineer at Tron Digital, Oct 2023 - Jul 2024 · 10 mos, Abu Dhabi Emirate, United Arab Emirates, As the Web Team Lead at Tron Digital, I led a talented group of professionals in web development and digital marketing. My role encompasses a wide range of responsibilities, all aimed at delivering top-notch web solutions: Project Management: Overseeing the development of portfolio and e-commerce websites, ensuring projects align with client specifications and industry standards. Team Leadership: Guiding and mentoring the web team, fostering an environment of collaboration and continuous learning. Digital Marketing: Implementing SEO strategies, managing ad campaigns on Meta Business Suite, and enhancing online visibility for clients. Technical Solutions: Innovating in areas like QR code creation, domain transferring, and custom email setup to offer comprehensive digital services. Quality Assurance: Ensuring all web projects are optimized for performance, user experience, and search engine rankings.

Python Developer at Thasor Infotech - India, May 2018 - May 2019 · 1 yr 1 mo, Nagercoil, Tamil Nadu, India

Education

Bachelor of Science - BS, Information Technology focused in Cloud Technologies & Data Science, Lovely Professional University

Diploma in Engineering, Electrical and Electronics Engineering, Anna University Chennai

Public links

github: https://github.com/harshanjr

Harshan - Technical Support Engineer | Tal