Headline

A Technologist | I help businesses transform processes & drive growth using Salesforce | Senior Engineering Lead @ Persistent Systems

About

I'm a Salesforce Consultant with hands-on experience on designing, building, and leading end-to-end CRM solutions for growing businesses. Over the years, I’ve delivered scalable and user-centric implementations across Salesforce Sales Cloud, Service Cloud, Experience Cloud, and Mobile Publisher apps — supporting both startups and enterprise-level clients. 🔹Core Expertise -Salesforce Architecture & Customization -Apex Development & Asynchronous Processing -Lightning Web Components (LWC) & Visualforce -API Integrations & Middleware Connectivity -Salesforce Flows & Declarative Automation -Agile & Waterfall Project Delivery -Team Leadership & Client Communication I’m passionate about solving real business problems through clean, scalable Salesforce solutions. Whether it’s building complex logic, streamlining user experience, or integrating third-party systems. I believe in practical, maintainable code that aligns with business goals. Currently working as a Tech Lead on Salesforce-driven projects, while also mentoring freshers and mid level experienced professionals across industries. I also love sharing real-world knowledge, interview preparation, and hands-on project guidance to freshers , career switchers and non-tech people— especially for individuals from small towns or non-technical backgrounds who just need the right roadmap to succeed.

Location

Greater Jaipur Area

Work experience

Senior Engineering Lead at Persistent Systems, Mar 2023 - Present · 3 yrs 4 mos

Senior Engineering Lead at Persistent Systems, Mar 2023 - Present · 3 yrs 4 mos

Senior Engineering Lead at Persistent Systems, Mar 2023 - Present · 3 yrs 4 mos, Jaipur, Rajasthan, India

Sr. Software Engineer at Bacancy Technology: Work From Anywhere, Jan 2022 - Mar 2023 · 1 yr 3 mos, Remote, Worked as part of the Salesforce development team for a 'US-based mortgage lending platform', where the front-end was built with 'Nuxt.js', Java acted as middleware, and Salesforce served as the backend CRM and process engine. Key Responsibilities: Developed and maintained a 'Salesforce managed package' to support mortgage loan workflows, including borrower onboarding, document tracking, and loan status management. Wrote 'Apex classes, triggers, and batch jobs' to handle complex business logic and automated processes. Created and customized 'Lightning components, page layouts, and Flows' to improve user experience and streamline loan operations. Integrated Salesforce with the middleware layer (Java) via 'REST APIs' to enable seamless data exchange between systems. Participated in 'requirement analysis and sprint planning' with cross-functional teams to align Salesforce development with business needs. Key Contributions: -Delivered scalable and secure Salesforce features for loan processing, helping reduce turnaround time and manual interventions. -Improved system performance by optimizing SOQL queries, trigger execution, and batch processing. -Contributed to quality assurance by writing test classes with high code coverage and supporting UAT cycles. Technologies Used: Salesforce Platform: Apex, Lightning, Flows, Validation Rules , Batch Class Integration: REST APIs, JSON Tools: Git, Trello board, VS Code, Postman CI/CD: Copado , BitBucket

Technology Consultant at Wipro Limited, Mar 2017 - Jan 2022 · 4 yrs 11 mos, Jaipur, Rajasthan, India, Worked as a Business Technology Consultant at 'ICICI Bank', responsible for leading new automation initiatives across banking workflows, integrating enterprise applications, and supporting key business systems. Key Responsibilities: Led the 'requirement gathering, design, and implementation' of process automation solutions for retail and corporate banking teams. Provided 'L2 technical support', ensured smooth operations of deployed solutions, and delivered timely resolutions to business users. Managed 'application integration' involving REST APIs, SOAP-based web services, and custom workflows. Acted as both 'Project Manager' and 'IT Team Lead' for cross-functional teams handling automation and CRM initiatives. Oversaw 'infrastructure procurement', 'resource management', and collaborated with business, vendor, and tech teams to ensure delivery within timelines. Tools & Technologies: Salesforce CRM Newgen (Omniflow, iBPS) Servosys BPM Web Services (SOAP/REST), XML Internal Banking Systems Major Projects Delivered: 1. OCDD (Ongoing Customer Due Diligence) – Implemented for Singapore and Bahrain regulatory compliance. 2. Unsecured PL (Personal Loan) Automation – Rolled out in Singapore and Hong Kong. 3. Loan Fee Booking Process – Automated fee booking and reconciliation. 4. Demand Loan Disbursement – Reduced TAT and improved tracking. 5. Account Opening Automation – Sri Lanka – Digitized onboarding for retail customers. Achievements: - Successfully led multi-region rollouts impacting thousands of end-users. - Improved loan processing and compliance workflows, reducing manual effort and turnaround time. - Strengthened collaboration between business and IT, acting as a bridge for complex architecture decisions. - Received award for contribution in app developed for msme's InstaBiz

Associate DevOps IMS at NIIT Technologies, Feb 2015 - Mar 2017 · 2 yrs 2 mos, Jaipur, Rajasthan, India, Implementing ERP Software AMS(Airport Management Solution) at over 10 International airports of India. AOCC (Airport Operations Control Center) also known as the nerver center of the airport is the single point of contact for stakeholders for Airport Operations.

Java Developer at INexus Technologies, Apr 2014 - Feb 2015 · 11 mos, Jaipur, Rajasthan, India, As a Java Developer, I was part of a cross-functional development team responsible for building and maintaining backend services for web applications. Key Responsibilities: * Developed and maintained Java-based applications using core Java, JSP, and Servlets. * Wrote and optimized SQL queries for CRUD operations with MySQL/Oracle databases. * Participated in the full SDLC — from requirement analysis to development, testing, and deployment. * Fixed bugs, optimized performance, and assisted in refactoring legacy code to improve maintainability. * Collaborated with senior developers to understand business logic and deliver solutions within deadlines. * Used tools like Eclipse, Git, and Apache Tomcat for development and deployment.

Education

Bachelor of Technology - BTech, Ece, Mayoor School Ajmer

Bachelor of Technology - BTech, Electronics and Telecommunications, Mayoor School - India