---
title: "Harsh Shukla - DGM-Product in Gurugram | Tal"
description: "Meet Harsh Shukla, Product Management 0 to 1 to 10 l AI Driven Customer Acquisition, Engagement & Retention based in Gurugram. AI stack includes aistudio, gemini, and geminicli."
image: "https://tal.club/meet/harsh-shukla-1/share-image"
---

# Harsh Shukla on Tal

## Headline

Product Management 0 to 1 to 10 l AI Driven Customer Acquisition, Engagement & Retention

## About

12\+ years of experience building digital products 0 to 1 to 10, with a focus on AI and cross\-functional leadership\. Proven ability to scale impactful products across ecommerce, banking, telecom and SaaS\. Purpose: Simplifying lives of people\. Values: Intelligence, Humour, Simplification, Dependability, Open\-mindedness Vision: Build elegant digital solutions to day to day problems of customers using cutting edge technology and intuitive design\.

## Location

Gurugram

## AI stack

aistudio

gemini

geminicli

hugging face

lovable

ollama

## Work experience

DGM\-Product at airtel X Labs, Feb 2022 \- Present · 4 yrs 7 mos, Gurugram, Haryana, India, Ideating, launching and scaling omni\-channel and omni\-category platforms catering to 400\+ Million customers\.

Senior Product Manager at Droom Technology, Nov 2020 \- Jan 2022 · 1 yr 3 mos, Gurugram, Haryana, India, Built and managed the Category and Marketing automation platforms across the ecommerce stack\. Launched multiple inhouse AI capabilities from scratch via chat\-bot, recommendation engine, and image recognition\.

Product Lead at Dockabl, Oct 2019 \- Oct 2020 · 1 yr 1 mo, Bengaluru, Karnataka, India, Successfully shipped the mobile app with the entire ​gamification​ model\. Iterated on the ​MVP​ from product usage analysis via ​google analytics​, Kibana, and firebase\. Planned & executed ​GTM ​strategies with the roadmap, pricing, and competitor market analysis\. Conducted a war room based on the ​google design sprint​ methodology to ideate on this product\.

Product Manager at Dockabl, Jun 2017 \- Sep 2019 · 2 yrs 4 mos, Delhi, Rolled out the ​peer\-peer social​ recognition platform with a gamified​ ​points\-based reward system\. Iterated with customer business requirements into ​agile product development​\. Implemented the reporting and analytics for all features of the employee experience platform\.

Product Consultant at Cognizant, Apr 2016 \- May 2017 · 1 yr 2 mos, Pune Area, India, Built and launched the customer portal across web and mobile for an Indian NBFC\.

Summer Intern at Cognizant, Apr 2015 \- May 2015 · 2 mos, Pune Area, India, Created '4G' framework to measure the effectiveness of knowledge assets for the consulting division of cognizant\.

## Education

Master of Business Administration \(M\.B\.A\.\), Marketing and Strategy, Indian Institute of Management Tiruchirappalli

Master of Business Administration \(M\.B\.A\.\), Business Administration and Management, General, ESSCA

[View the original profile](https://tal.club/meet/harsh-shukla-1)

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