Headline

Product Management 0 to 1 to 10 l AI Driven Customer Acquisition, Engagement & Retention

About

12+ years of experience building digital products 0 to 1 to 10, with a focus on AI and cross-functional leadership. Proven ability to scale impactful products across ecommerce, banking, telecom and SaaS. Purpose: Simplifying lives of people. Values: Intelligence, Humour, Simplification, Dependability, Open-mindedness Vision: Build elegant digital solutions to day to day problems of customers using cutting edge technology and intuitive design.

Location

Gurugram

AI stack

aistudio

gemini

geminicli

hugging face

lovable

ollama

Work experience

DGM-Product at airtel X Labs, Feb 2022 - Present · 4 yrs 7 mos, Gurugram, Haryana, India, Ideating, launching and scaling omni-channel and omni-category platforms catering to 400+ Million customers.

Senior Product Manager at Droom Technology, Nov 2020 - Jan 2022 · 1 yr 3 mos, Gurugram, Haryana, India, Built and managed the Category and Marketing automation platforms across the ecommerce stack. Launched multiple inhouse AI capabilities from scratch via chat-bot, recommendation engine, and image recognition.

Product Lead at Dockabl, Oct 2019 - Oct 2020 · 1 yr 1 mo, Bengaluru, Karnataka, India, Successfully shipped the mobile app with the entire ​gamification​ model. Iterated on the ​MVP​ from product usage analysis via ​google analytics​, Kibana, and firebase. Planned & executed ​GTM ​strategies with the roadmap, pricing, and competitor market analysis. Conducted a war room based on the ​google design sprint​ methodology to ideate on this product.

Product Manager at Dockabl, Jun 2017 - Sep 2019 · 2 yrs 4 mos, Delhi, Rolled out the ​peer-peer social​ recognition platform with a gamified​ ​points-based reward system. Iterated with customer business requirements into ​agile product development​. Implemented the reporting and analytics for all features of the employee experience platform.

Product Consultant at Cognizant, Apr 2016 - May 2017 · 1 yr 2 mos, Pune Area, India, Built and launched the customer portal across web and mobile for an Indian NBFC.

Summer Intern at Cognizant, Apr 2015 - May 2015 · 2 mos, Pune Area, India, Created '4G' framework to measure the effectiveness of knowledge assets for the consulting division of cognizant.

Education

Master of Business Administration (M.B.A.), Marketing and Strategy, Indian Institute of Management Tiruchirappalli

Master of Business Administration (M.B.A.), Business Administration and Management, General, ESSCA