Harsh Mishra
Business Analyst
Noida
6+ years of work experience
Sep 20214 yrs 3 mosNov 2025
Bangalore Urban, Karnataka, India
Act as an extended part of the customer organization to understand the knowledge and conversational needs of the virtual assistant.
Create and maintain technical and solution documentation of the virtual assistants.
Design conversations using organization best practices for the virtual assistants to be used in multiple channels.
Participate in external and internal meetings and workshops aimed towards virtual assistants’ performance discussions and conversation improvements.
Review required performance reports on daily, weekly, and monthly schedules to external and internal teams.
Aug 20201 yr 1 moAug 2021
Hyderabad, Telangana, India
Nov 20181 yr 5 mosMar 2020
Bangalore Urban, Karnataka, India
Education
Bachelor of Technology, Electronics and Telecomunication Engineering
Kalinga Institute of Industrial Technology, Bhubaneswar
20134 yrs2017
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