Headline

Senior Software Engineer | AI/ML Systems at Production Scale | Built systems serving 50k+ users | Python • Kubernetes • AWS

About

I build LLM-powered systems that automate cloud operations — not demos, but tools meant for real production environments. With a background in CloudOps / infrastructure engineering, my work focuses on solving high-pain operational problems using AI: • Kubernetes troubleshooting using natural language • AI-assisted incident analysis and RCA • Converting SOPs into safe, executable automation • Building guardrails to reduce hallucinations in LLM-driven ops tools I’m especially interested in the intersection of AI, reliability, and platform engineering, where systems must be observable, cost-aware, and safe by design. Most of my recent work explores how AI agents can assist or automate day-2 operations in complex cloud environments — helping engineers move faster without compromising control. I’m looking to collaborate with teams building AI-first infrastructure, internal platforms, or developer productivity tooling, where solving real operational problems matters more than buzzwords.

Location

Bengaluru

AI stack

anthropic apis

claude code

claude

gemini

github copilot

mcp

Work experience

Senior Cloud Solutions Engineer at Tally Solutions Pvt Ltd, Apr 2026 - Present · 6 mos, Bengaluru

Cloud Solutions Engineer - II at Tally Solutions Pvt Ltd, Apr 2024 - Mar 2026 · 2 yrs, Bengaluru, 1. Engineered production AI troubleshooting agent serving 100s of users, reducing ops team workload by 50% through intelligent orchestration of specialised sub-agents (SOP Intelligence, Runbook Generator, Kubernetes Troubleshooter). Built using Python, Amazon Bedrock, and Strands on AWS infrastructure. 2. Scaled Invoice Data Extraction ML service from 1 to 60 requests/second (6000% improvement) through systematic performance profiling, algorithmic optimisation, and enhanced multi-threading architecture. System processes 300,000+ invoices monthly with 99.9% uptime. 3. Built a Natural Language Database Query Agent enabling non-technical users to query Oracle NoSQL and RDS databases using conversational AI, eliminating SQL expertise requirements and reducing query time from hours to seconds for operations teams.

Cloud Solutions Engineer I at Tally Solutions Pvt Ltd, Dec 2022 - Apr 2024 · 1 yr 5 mos, Bengaluru, Karnataka, India

Associate at Hitachi Vantara, Jun 2021 - May 2022 · 1 yr, Pune, Maharashtra, India

Intern at Radisys India Private Ltd, Jun 2019 - Jul 2019 · 2 mos, Bangalore Urban, Karnataka, India, Ansible Intern, Orchestration Automation, Resource Provisioning Automation, Network Automation

Education

Bachelor of Technology - BTech, Information Technology, UNITED COLLEGE OF ENGINEERING AND RESEARCH, GREATER NOIDA

Public links

github: https://github.com/HarshDhussa1008