Headline

Application Support Engineer 💻 | Enterprise IT Operations | Production Support | Splunk | AWS ☁️ | PowerShell | System Diagnostics | Incident Management | ITSM

About

I am a B.Tech Computer Science graduate with hands-on experience as an Application Support Engineer, supporting enterprise applications for Hilton Hotels & Resorts through Trigent Software (Client: Accenture). My experience includes troubleshooting production incidents, resolving application and infrastructure issues, performing log analysis using Splunk, supporting cloud environments with AWS, and utilizing PowerShell and SCCM for system diagnostics and endpoint management. I worked in a fast-paced production environment, ensuring high system availability while adhering to ITSM processes and SLA commitments. I enjoy solving technical challenges, analyzing complex issues, and continuously learning new technologies. I'm currently seeking opportunities in Application Support, Production Support, Enterprise IT Operations, Product Support, and Cloud Support, where I can contribute my troubleshooting skills, technical expertise, and problem-solving mindset to deliver reliable and scalable solutions. Let's connect if you're looking for an engineer who is passionate about technology, continuous learning, and delivering business-critical support.

Location

Delhi

AI stack

claude

gemini

lovable

metaai

ChatGPT

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Work experience

Technical Engineer at Trigent Software Inc, Jan 2026 - Jun 2026 · 6 mos, Gurugram

Pythonist (Python programmer) at YBI Foundation, Jun 2024 - Jul 2024 · 2 mos, India

Education

Bachelor of Technology - BTech, Computer Science, Manav Rachna University