Product @AkbarTravels
Pune District, Maharashtra, India

India






Bachelor of Technology - BTech, Mechanical Engineering
Priyadarshini college of engineering
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I’m passionate about building products that prioritize the customer. For me, growth isn't just about scaling or numbers—it’s about creating meaningful experiences that solve real problems. A product's success lies in its ability to evolve with the needs of its users, and I believe growth happens when we keep the customer at the center of every decision. My approach to product management blends deep thinking with simplicity, ensuring every solution is easy to use and impactful. I see challenges as opportunities for growth, where continuous learning and adapting based on real-world feedback guide the product journey. I’m driven by the idea that experience is more important than experimentation. This belief has shaped how I view product development and how companies can grow by focusing on delivering real value to their customers. If you'd like to connect or discuss product management ideas, feel free to reach out: harsh.bhadange9@gmail.com.
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Associate Product Manager at Akbartravels.com, Aug 2024 - Present · 2 y 1 mo, Pune District, Maharashtra, India, 🔹Leading end-to-end development of major products from the ground up: Bus, Cab, AI Powered Chatbot v2, Visa Admin Dashboard, Forex, Cruise, Akbar Influencer and inquiry pages for Charter, Cargo, MICE, and Corporate. 🔹Defined and launched an in-house LLM-powered travel assistant, designing intent architecture, user interviews, escalation workflows, and live-agent handoff logic, reducing support calls by 20% within 3 months across a 100K+ Unique MAU platform. Made the build-vs-buy call to pilot a 🔹third-party chatbot for ROI validation, then led the in-house rebuild, cutting per-interaction cost from ₹1.55 to ₹0.48 (69% reduction). 🔹Led the Forex platform revamp from discovery to launch, redesigning inquiry journeys, conversion funnels, and operational workflows, generating ₹20 lakhs in revenue within the first month. 🔹Redesigned Visa admin dashboard replacing manual spreadsheet ops for 300+ daily leads, improving lead-to-booking conversion by 5%. 🔹Owned end-to-end product management for Bus and Cab platforms, including PRDs, vendor onboarding, pricing and commission strategy, API integrations, and operational workflows. 🔹Onboarded 4 major operators, unlocking access to 300K+ vehicles across India. 🔹Built integrated marketing reporting system across GA4, Meta Ads, Google Ads, and Looker Studio automated via N8n, contributing to 10% monthly flight revenue growth and 30% CPA reduction
Founder's Office at Indic Arena, Jan 2023 - Jul 2024 · 1 y 6 mo, India, 🔹Drove product and GTM strategy as the sole PM across a client portfolio, contributing to 15% annual revenue growth and 30% pipeline growth through aligned campaign, landing page, and offer design initiatives. 🔹Owned product definition for a tiffin delivery platform covering ordering flow, subscription model, and delivery management. 🔹Designed gamification and monetization architecture for an education-based fantasy sports platform, defining game logic, earning mechanics, portfolio flows, and withdrawal logic. 🔹Managed end-to-end client delivery across multiple accounts as the primary point of contact for founder and senior leadership stakeholders across product, onboarding, and operations.
Bachelor of Technology - BTech, Mechanical Engineering, Priyadarshini college of engineering
drive.google.com: https://drive.google.com/drive/folders/1tPvONC3VBusrFioVRfkDC8hSMEXBcH_n