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Harsh Gupta PMP MBA ACSPO

Program Manager | Delivery Leader | Project Manager | Agile Delivery & Digital Transformation | PMP, Scrum Master | Driving Projects in Insurance, Healthcare , BFSI & Banking |

Noida

14+ years of work experience

NTT DATA
Aug 20223 yrs 11 mosPresent

Noida, Uttar Pradesh, India

Project Manager – NLG Insurance Company Ltd | Insurance Domain | $2M Project Budget Led end-to-end delivery of a $2M insurance domain project, overseeing cross-functional teams, budgets, timelines, and stakeholder communication to ensure on-time, compliant execution. Collaborated with senior leadership on strategic planning and risk mitigation while using data from surveys, interviews, and focus groups to guide project decisions. Negotiated vendor contracts, maintained comprehensive documentation, and ensured full compliance with regulatory and policy standards throughout the project lifecycle. Implemented process improvements and communication protocols, enhancing coordination across departments, reducing delays, and driving innovation in problem-solving. Utilized tools such as JIRA, MS Project, DevOps, Power BI, Excel, and Tableau to manage resources, track progress, and deliver real-time insights to leadership
Tata Consultancy Services
Jan 20175 yrs 8 mosAug 2022

Gurugram, Haryana, India

Project Manager – BNP Paribas (US Client) | Capital Markets Domain | $11M Portfolio Led a cross-functional team of 15 associates across Production Support and UAT, managing end-to-end delivery of IT application development projects. Oversaw a $11M project portfolio, ensuring scope, schedule, and cost alignment through effective planning, execution, and stakeholder management. Created and maintained detailed project plans, timelines, and budgets, aligning deliverables with client goals and organizational KPIs. Delivered executive-level reports, dashboards, and presentations, providing real-time insights into progress, risks, and financials. Reviewed vendor estimates, contracts, and change orders, ensuring accuracy, scope alignment, and cost efficiency. Conducted risk assessments and implemented proactive mitigation strategies to avoid project delays and cost overruns. Managed resource allocation, project staffing, and team goal-setting to maximize productivity and meet delivery standards. Led change management processes, adapting scope and timelines as needed while maintaining stakeholder alignment. Drove continuous improvement initiatives, streamlining processes and enhancing delivery quality through strong leadership. Ensured full regulatory compliance and adherence to quality standards across all phases of project execution.
Tata Consultancy Services
Mar 20143 yrs 10 mosDec 2017

Mumbai, Maharashtra, India

Business Analyst / Functional Support – Key Responsibilities Acted as a bridge between business users and developers, translating requirements into clear, actionable deliverables. Conducted training sessions and delivered functional and technical support to end-users for smooth application adoption. Performed gap analyses and root cause investigations, recommending process improvements for system and workflow optimization. Created data flow diagrams and use case scenarios to visualize system interactions and stakeholder information exchange. Reviewed system design specifications to ensure completeness, accuracy, and alignment with business needs. Prepared cost-benefit analyses to guide solution selection and justify project investments. Designed and documented test cases and success criteria to validate system functionality and user requirements. Provided feedback on technical design documents and participated in code review sessions to support development quality. Monitored project metrics like timeline, budget, and resource utilization to track overall performance. Delivered user-focused reports and insights derived from workflow studies and data analysis to support informed decision-making.
Tata Consultancy Services
Mar 20102 yrs 4 mosJun 2012

Noida, Uttar Pradesh, India

Working as a Mainframe developer . Also worked for Java development project

Education

PGDM/MBA, Finance and Marketing

BIMTECH

20122 yrs2014

Bachelor of Technology (B.Tech.), Electrical and Electronics Engineering

G.L.A.I.T.M , UPTU

20054 yrs2009

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Headline

Program Manager | Delivery Leader | Project Manager | Agile Delivery & Digital Transformation | PMP, Scrum Master | Driving Projects in Insurance, Healthcare , BFSI & Banking |

About

Program Manager with 13+ years of experience delivering large-scale IT and digital transformation programs across BFSI, Insurance, Healthcare, and Retail domains. Currently leading multi-million-dollar programs at NTT DATA, managing cross-functional teams of 30+ members and driving end-to-end delivery, stakeholder engagement, and financial governance. Proven track record of improving delivery efficiency (20%+), accelerating timelines (15%), and increasing client retention through strategic execution. Certified PMP, Scrum Master, and AWS Cloud Practitioner with strong expertise in Agile delivery, program governance, and stakeholder management. Open to Program / Delivery leadership roles in high-impact environments.

Location

Noida

Work experience

Technical Project Manager at NTT DATA, Aug 2022 - Present · 3 yrs 11 mos, Noida, Uttar Pradesh, India, Project Manager – NLG Insurance Company Ltd | Insurance Domain | $2M Project Budget Led end-to-end delivery of a $2M insurance domain project, overseeing cross-functional teams, budgets, timelines, and stakeholder communication to ensure on-time, compliant execution. Collaborated with senior leadership on strategic planning and risk mitigation while using data from surveys, interviews, and focus groups to guide project decisions. Negotiated vendor contracts, maintained comprehensive documentation, and ensured full compliance with regulatory and policy standards throughout the project lifecycle. Implemented process improvements and communication protocols, enhancing coordination across departments, reducing delays, and driving innovation in problem-solving. Utilized tools such as JIRA, MS Project, DevOps, Power BI, Excel, and Tableau to manage resources, track progress, and deliver real-time insights to leadership

Project Manager at Tata Consultancy Services, Jan 2017 - Aug 2022 · 5 yrs 8 mos, Gurugram, Haryana, India, Project Manager – BNP Paribas (US Client) | Capital Markets Domain | $11M Portfolio Led a cross-functional team of 15 associates across Production Support and UAT, managing end-to-end delivery of IT application development projects. Oversaw a $11M project portfolio, ensuring scope, schedule, and cost alignment through effective planning, execution, and stakeholder management. Created and maintained detailed project plans, timelines, and budgets, aligning deliverables with client goals and organizational KPIs. Delivered executive-level reports, dashboards, and presentations, providing real-time insights into progress, risks, and financials. Reviewed vendor estimates, contracts, and change orders, ensuring accuracy, scope alignment, and cost efficiency. Conducted risk assessments and implemented proactive mitigation strategies to avoid project delays and cost overruns. Managed resource allocation, project staffing, and team goal-setting to maximize productivity and meet delivery standards. Led change management processes, adapting scope and timelines as needed while maintaining stakeholder alignment. Drove continuous improvement initiatives, streamlining processes and enhancing delivery quality through strong leadership. Ensured full regulatory compliance and adherence to quality standards across all phases of project execution.

Senior Business Analyst at Tata Consultancy Services, Mar 2014 - Dec 2017 · 3 yrs 10 mos, Mumbai, Maharashtra, India, Business Analyst / Functional Support – Key Responsibilities Acted as a bridge between business users and developers, translating requirements into clear, actionable deliverables. Conducted training sessions and delivered functional and technical support to end-users for smooth application adoption. Performed gap analyses and root cause investigations, recommending process improvements for system and workflow optimization. Created data flow diagrams and use case scenarios to visualize system interactions and stakeholder information exchange. Reviewed system design specifications to ensure completeness, accuracy, and alignment with business needs. Prepared cost-benefit analyses to guide solution selection and justify project investments. Designed and documented test cases and success criteria to validate system functionality and user requirements. Provided feedback on technical design documents and participated in code review sessions to support development quality. Monitored project metrics like timeline, budget, and resource utilization to track overall performance. Delivered user-focused reports and insights derived from workflow studies and data analysis to support informed decision-making.

Software Engineer at Tata Consultancy Services, Mar 2010 - Jun 2012 · 2 yrs 4 mos, Noida, Uttar Pradesh, India, Working as a Mainframe developer . Also worked for Java development project

Education

PGDM/MBA, Finance and Marketing, BIMTECH

Bachelor of Technology (B.Tech.), Electrical and Electronics Engineering, G.L.A.I.T.M , UPTU