---
title: "Harsh Chouhan - Customer Service Representative in Indore | Tal"
description: "Meet Harsh Chouhan, Customer Support Specialist | Voice, Chat & Email Support | Refund & Escalation Handling | Content Moderation based in Indore."
image: "https://tal.club/meet/harsh-74/share-image"
---

# Harsh Chouhan on Tal

## Headline

Customer Support Specialist \| Voice, Chat & Email Support \| Refund & Escalation Handling \| Content Moderation

## Location

Indore

## Work experience

Customer Service Representative at TaskUs, Mar 2024 \- Present · 2 yrs 4 mos, Indore, Madhya Pradesh, India

Customer Care Executive at Conneqt Business Solutions, Oct 2022 \- May 2024 · 1 yr 8 mos, Indore, \*\*Customer Support Executive\*\* Conneqt Business Solutions, Myntra L2 Complaint Department \- Investigating and resolving customer complaints promptly and effectively within the Myntra L2 complaint department at Conneqt Business Solutions\. \- Demonstrated expertise in handling customer issues by utilizing comprehensive process knowledge to assess and address complaints, ensuring satisfactory resolutions\. \- Held authority to approve refunds upon successful claim assessment, while also exercising discretion to decline claims as necessary\. \- Recognized for outstanding performance and exceptional process knowledge, leading to promotion as a Subject Matter Expert\. \- As a Subject Matter Expert, provided guidance, training, and insights to colleagues, contributing to team success and enhancing overall customer satisfaction\.

Sales Officer at HDB Financial Services Ltd\., Jul 2021 \- Aug 2022 · 1 yr 2 mos, Guna, Madhya Pradesh, India, \*\*Sales Officer\*\* HDB Financial Services \* Facilitated the sale of diverse financial products, including personal, business, and housing loans, as a Sales Officer at HDB Finance\. \* Conducted comprehensive client assessments to understand their financial needs and goals\. \* Presented various loan options to clients, providing detailed information and guidance to help them make informed decisions\. \* Negotiated loan terms and conditions in alignment with both client requirements and company policies\. \* Ensured compliance with regulatory requirements and internal guidelines throughout the loan application process\. \* Offered ongoing guidance and support to clients, assisting them through every step of the loan application and approval process\. \* Cultivated positive relationships with clients, contributing to enhanced customer satisfaction and loyalty\. \* Played a key role in driving the growth and success of the organization through effective sales strategies and exceptional customer service\.

## Education

Bachelor of Commerce \- BCom, Accounting and Finance, Jiwaji University

[View the original profile](https://tal.club/meet/harsh-74)

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