Sr. AR Caller | US Healthcare RCM | Medical Billing | Denial Management | Insurance Follow-up

Noida, Uttar Pradesh, India

Noida, Uttar Pradesh, India
Non medical, Computer Science
Green field senior secondary school
Bachelor of Computer Applications, Bachelors in computer application
Matu Ram Institute of Engineering & Management
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As a dedicated RCM Executive with over two years of experience in medical billing and accounts receivable, I specialize in end-to-end claim lifecycle management, denial resolution, and improving revenue cycle efficiency. At VBNESS Healthcare, I’ve consistently reduced AR aging and enhanced collections. I am skilled in HIPAA compliance, payer communication, and data analysis. Passionate about optimizing healthcare operations, I aim to drive results and grow in the evolving RCM field.
Noida
Senior Associate at Chirok Health, May 2026 - Present · 4 mos, Noida, Uttar Pradesh, India, Experienced healthcare RCM professional specializing in AR Calling, medical billing, denial management, and insurance follow-up for US healthcare providers. Skilled in handling claim status checks, payment follow-ups, denial resolution, EOB analysis, and communication with insurance companies to improve reimbursements and reduce aging. Currently working as Sr. Executive – AR Calling Billing Operations at Chirok Health.
Senior Associate at VBNESS Healthcare, Feb 2025 - Apr 2026 · 1 yr 3 mos, Currently working as an AR Caller in US Healthcare, handling insurance follow-ups and claim resolutions. My role includes calling insurance companies, checking claim status, resolving denials, and ensuring payments are processed on time. I work on Medicare, Medicaid, and commercial claims and manage AR aging effectively. I focus on reducing outstanding claims, fixing errors, and improving revenue cycle performance.
Executive at VBNESS Healthcare, Dec 2023 - Jan 2025 · 1 yr 2 mos, Followed up with insurance companies on unpaid and denied claims through calls and payer portals, ensuring timely resolution of pending accounts. Checked real-time claim status across Medicare, Medicaid, and commercial payer portals, and updated internal records with accurate follow-up notes. Reviewed Explanation of Benefits (EOBs) and Electronic Remittance Advices (ERAs) to understand payment decisions and identify next steps for each claim. Identified denial reasons — including Coverage Exhausted, Bundled Services, Duplicate Claims, and Non-Covered Services — and worked on appropriate corrections or appeals. Resubmitted corrected claims after verifying billing codes, patient details, and payer-specific requirements with the internal billing and coding teams. Worked on AR aging buckets (30, 60, 90, and 120+ days) to prioritise follow-up on older claims and reduce outstanding balances. Coordinated with internal billing and coding teams to resolve claim discrepancies and ensure accurate resubmission. Maintained clear and accurate documentation of all call notes, claim actions, and follow-up updates in the billing system.
Executive at R Systems, May 2023 - Dec 2023 · 8 mos, Noida, Uttar Pradesh, India, Began my journey as an AR Executive (fresher) from May 2023 to December 2023, working on medical claims resolution and account follow-ups. This role provided me with foundational expertise in AR processes and client interactions.
Non medical, Computer Science, Green field senior secondary school
Bachelor of Computer Applications, Bachelors in computer application, Matu Ram Institute of Engineering & Management