---
title: "Harminder Kaur - Customer Experience Specialist in Delhi | Tal"
description: "Meet Harminder Kaur, Live Chat & Customer Engagement Specialist | Skilled in Inbound Support | Growing in Digital Marketing & AI based in Delhi."
image: "https://tal.club/meet/harminder-kaur/share-image"
---

# Harminder Kaur on Tal

## Headline

Live Chat & Customer Engagement Specialist \| Skilled in Inbound Support \| Growing in Digital Marketing & AI

## About

Bachelor of Arts graduate with experience in social media optimization, customer engagement, and blended process support including live chat and inbound operations\. Skilled in handling real\-time customer interactions and support coordination\. Currently exploring digital marketing and AI to build stronger creative and strategic skills for future growth opportunitie

## Location

Delhi

## Work experience

Customer Experience Specialist at Agarwal Packers and Movers Ltd\., Aug 2024 \- Present · 1 yr 10 mos, Delhi, India, • Completed 6 months of intensive training in customer service operations, focusing on inbound calls and live chat support\. • Transitioned to a full\-time Customer Experience Specialist role, managing customer queries and service updates\. • Ensured high levels of customer satisfaction through timely communication and accurate delivery status updates\.

Data Research Analyst at Pentatonix Technologies Pvt Ltd, Dec 2024 \- May 2025 · 6 mos, Delhi, India, • Collected and analyzed targeted data to enhance lead generation campaigns\. • Extracted and verified email databases using various research tools and online sources\. • Executed email outreach campaigns for prominent brands like Forbes and Fortune\. • Maintained data accuracy and managed records efficiently using Excel and CRM tools\.

Digital Marketing Executive at A&T Services Inc, Aug 2021 \- Nov 2023 · 2 yrs 4 mos, New Delhi, • Developed and executed digital marketing campaigns to generate qualified B2B leads for domestic and international clients\. • Created engaging content for LinkedIn, Facebook, and Instagram to enhance brand visibility and engagement\. • Collaborated with the sales team to support lead generation efforts and facilitate smooth conversions\.

Intern at A&T Services Inc, Nov 2020 \- Mar 2021 · 5 mos, Delhi, India

## Education

Bachelor of Arts \- BA, Humanities/Humanistic Studies, School of Open Learning \(DU SOL\), University of Delhi

[View the original profile](https://tal.club/meet/harminder-kaur)

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