Headline

Staff Product Designer | Enterprise SaaS & Platform Strategy | Procore, ex-Chargebee, ex-Oracle

About

Staff Product Designer with 13+ years of experience shaping enterprise B2B and B2B2C platforms across SaaS, infrastructure, and regulated domains. I specialize in translating complex business and operational problems into scalable, system-level experiences that drive adoption, efficiency, and revenue. Currently at Procore, I lead platform-level design initiatives spanning equipment lifecycle management and cross-product integrations—working closely with product, engineering, and business leaders to define experience strategy across teams. Previously, I’ve driven monetization, CPQ, analytics, and design systems initiatives at Chargebee, Oracle, and Accela. My work focuses on solving high-ambiguity problems where design must influence strategy, align stakeholders, and unlock velocity at scale.

Location

Bengaluru

AI stack

claude code

cursor

gemini

Work experience

Staff Product Designer at Procore Technologies, May 2025 - Present · 1 yr 4 mos, Bangalore Urban, Karnataka, India, Own platform-level experience strategy for equipment lifecycle and resource management across Procore’s construction ecosystem. Partner with product, engineering, and business leaders to define cross-team experience vision and influence roadmap decisions. Drive integration of core platform capabilities across web and mobile to enable seamless field and back-office workflows.

Product Design Manager at Chargebee, Apr 2023 - May 2025 · 2 yrs 2 mos, Chennai, Tamil Nadu, India, Architected and led a 0 → 1 CPQ and monetization platform enabling enterprise deal configuration, pricing, and approvals—unlocking $2M+ in new revenue pipeline and supporting upmarket expansion. Defined experience strategy for usage-based and hybrid pricing, shaping Chargebee’s long-term direction for AI-driven revenue models while improving analytics discovery and adoption across RevenueStory. Influenced product strategy and roadmap decisions through close partnership with PM, Engineering, and Executive leadership; mentored designers and writers while remaining hands-on in critical platform workflows.

Senior Product Designer at Chargebee, Nov 2021 - Mar 2023 · 1 yr 5 mos, Chennai, Tamil Nadu, India, Led design for multi-entity billing and global expansion, enabling SaaS companies to operate across regions and legal entities; adopted by 65+ customers. Redesigned calendar billing setup to reduce configuration time from weeks to a day, driving adoption across 600+ customers and accelerating time-to-value. Elevated design quality at scale by leading learning and craft initiatives, delivering 35+ internal sessions with consistently high engagement.

Senior User Experience Designer at Oracle Utilities, Oct 2017 - Oct 2021 · 4 yrs 1 mo, San Francisco, California, Designed enterprise customer and utility billing experiences used across large-scale, regulated environments. Contributed to platform UX and design system evolution supporting internal tools and customer-facing products. Collaborated with distributed teams across product, engineering, and research to deliver consistent experiences at scale.

Senior User Experience Designer at Accela, May 2017 - Oct 2017 · 6 mos, Led end-to-end design for cross-platform mobile applications serving contractors, homeowners, and inspectors, cutting daily task time by 45+ minutes per user and modernizing field workflows. Drove adoption of analytics and in-product guidance across multiple product lines, achieving ~70% coverage and enabling teams to measure UX impact at scale. Facilitated cross-functional workshops and design sprints delivering 10+ core workflows, and stepped in as interim Product Manager during a team transition to maintain momentum and execution.

User Experience Designer at Accela, Jun 2014 - Apr 2017 · 2 yrs 11 mos, Led large-scale user research initiatives across multi-year customer conferences (800+ participants), translating insights into platform and product strategy for high-impact accounts. Designed administrator and partner-facing tools that reduced implementation and training time significantly, including a flagship product revamp that cut onboarding from 6 weeks to 1 week. Recognized with the Key Achievement Award for significant contributions to Accela Automation, reflecting impact on one of the company’s most strategic products.

Graduate Assistant at University System of Maryland, Jul 2013 - May 2014 · 11 mos, Adelphi, Conducted research on usage of Coursera as a learning resource to supplement traditional classroom education in USM affiliated institutions. Identified areas of opportunities, designed improvements and shared insights with the Coursera team.

Education

Bachelor of Technology (B.Tech.), Information Technology, Anna University Chennai

Master of Science (M.S.), Human Computer Interaction, University of Maryland