---
title: "Harish Saini - Customer Service Agent in Ahmedabad | Tal"
description: "Meet Harish Saini, •Ground Operations & Guest Services Executive based in Ahmedabad."
image: "https://tal.club/meet/harish-saini/share-image"
---

# Harish Saini on Tal

## Headline

•Ground Operations &amp; Guest Services Executive

## About

Aviation professional with 3\+ years of experience, currently with Qatar Airways, delivering world\-class service through precision, professionalism, and luxury aviation standards\.

## Location

Ahmedabad

## Work experience

Customer Service Agent at Qatar Airways, Apr 2024 \- Present · 2 yrs 3 mos, Ahmedabad, Gujarat, India, \-Delivered professional customer service, selling and promoting Qatar Airways products\. \-Created and modified reservations while providing accurate fare quotes and ticket re\-issuance\. \-Processed refunds and escalated complex cases to senior staff as required \-Managed inbound calls, responding to queries and providing necessary updates\. \-Ensured high\-quality customer interactions via telephone and email communication\. \-Recognised for maintaining high customer satisfaction scores and efficient call handling metrics\.

Customer Service Representative at Spicejet Limited, Oct 2022 \- Apr 2024 · 1 yr 7 mos, Gurugram, Haryana, India, \-Assisted passengers daily with inquiries, complaints, and booking modifications\. \-Provided efficient solutions to customer complaints, ensuring a high level of satisfaction\. \-Ensured compliance with airline policies and procedures while handling \-Delivered excellent customer service by guiding passengers facing travel difficulties\. \-Consistently met and exceeded customer expectations through professiona communication\.

## Education

Bachelor of Arts \- BA, Liberal Arts and Sciences/Liberal Studies, Swami Vivekanand Subharti University \(SVSU\), Meerut

[View the original profile](https://tal.club/meet/harish-saini)

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