Harish Konala profile photo 1 on Tal

Harish Konala

All things Reliability

Hyderabad

8+ years of work experience

Google
Jan 20251 yr 4 mosPresent

Hyderabad, Telangana, India

Arcesium
Aug 20222 yrs 7 mosFeb 2025

Hyderabad, Telangana, India

Divido
Feb 20227 mosAug 2022

India

 Maintained/created infrastructure needed for Divido white-label BNPL(Buy Now Pay Later) platform in AWS  Managed the complete infrastructure using terraform  Upgraded the Kubernetes clusters for several environments as the platform is completely based on microservices architecture  Implemented CICD pipelines using GitlabCI by using GitHub as source  Monitored the infrastructure using Datadog and Cloudwatch. Also used Elastic stack for Log analysis  Started brainstorming on implementing SRE principles in Divido environment
Arcesium
Nov 20192 yrs 4 mosFeb 2022

Hyderabad, Telangana, India

• Implementing SRE principles to make the microservices application infrastructure scalable and reliable by participating in RFC reviews and conducting Production Readiness Reviews(PRR) • Dedicated 40-50% of my efforts towards engineering to automate the manual workflows like Zero-touch Disaster Recovery and implement new applications like Incident management tool to improve the efficiency and quality of the workflows. These are mostly written in Python • Identification of top errors, reliability issues while performing the blameless incident postmortems to avoid repeat of incidents • Setup and maintain monitoring and logging for four golden signals Latency, Traffic, Errors and Saturation • Providing L3 escalation support to internal and external client for any technical issues regarding the platform on a 24x7 rotational coverage
Kore.ai
May 20181 yr 7 mosNov 2019

Hyderabad Area, India

 Written AWS cloud formation templates (CFT) to provision all the required infrastructure with highly customizable values to run Kore.ai's conversational AI bot platform. This reduced ~80% of the manual tasks while onboarding a new client  Written Ansible playbooks to configure the environment for application deployment by installing all necessary pre-requisites  Automating the application deployments with Jenkins and automated enabling MongoDB replication etc  Handling L2 Operational tasks related the product platform including monitoring server health of different parameters (CPU Load, Physical Memory, Hard disk, MySQL service and Http service) using Monitis and Datadog.

Harish’s AI Stack

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openai
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Education

Jawaharlal Nehru Technological University, Kakinada

Bachelor of Technology - BTech, Computer Science

Jawaharlal Nehru Technological University, Kakinada

20094 yrs2013

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Headline

All things Reliability

About

IT infrastructure professional with 10+ years of proven expertise in distributed systems predominantly in Linux, AWS, VMware, Devops and SRE space. I have demonstrated excellence in above areas and proven my ability to manage complex scenarios especially in time critical domains like Fintech and Artificial Intelligence(AI)

Location

Hyderabad

AI stack

hugging face

ollama

openai

replit

Work experience

Systems development engineer at Google, Jan 2025 - Present · 1 yr 4 mos, Hyderabad, Telangana, India

SRE Lead at Arcesium, Aug 2022 - Feb 2025 · 2 yrs 7 mos, Hyderabad, Telangana, India

Senior Site Reliability Engineer at Divido, Feb 2022 - Aug 2022 · 7 mos, India,  Maintained/created infrastructure needed for Divido white-label BNPL(Buy Now Pay Later) platform in AWS  Managed the complete infrastructure using terraform  Upgraded the Kubernetes clusters for several environments as the platform is completely based on microservices architecture  Implemented CICD pipelines using GitlabCI by using GitHub as source  Monitored the infrastructure using Datadog and Cloudwatch. Also used Elastic stack for Log analysis  Started brainstorming on implementing SRE principles in Divido environment

Senior Site Reliability Engineer at Arcesium, Nov 2019 - Feb 2022 · 2 yrs 4 mos, Hyderabad, Telangana, India, • Implementing SRE principles to make the microservices application infrastructure scalable and reliable by participating in RFC reviews and conducting Production Readiness Reviews(PRR) • Dedicated 40-50% of my efforts towards engineering to automate the manual workflows like Zero-touch Disaster Recovery and implement new applications like Incident management tool to improve the efficiency and quality of the workflows. These are mostly written in Python • Identification of top errors, reliability issues while performing the blameless incident postmortems to avoid repeat of incidents • Setup and maintain monitoring and logging for four golden signals Latency, Traffic, Errors and Saturation • Providing L3 escalation support to internal and external client for any technical issues regarding the platform on a 24x7 rotational coverage

Senior Software Engineer at Kore.ai, May 2018 - Nov 2019 · 1 yr 7 mos, Hyderabad Area, India,  Written AWS cloud formation templates (CFT) to provision all the required infrastructure with highly customizable values to run Kore.ai's conversational AI bot platform. This reduced ~80% of the manual tasks while onboarding a new client  Written Ansible playbooks to configure the environment for application deployment by installing all necessary pre-requisites  Automating the application deployments with Jenkins and automated enabling MongoDB replication etc  Handling L2 Operational tasks related the product platform including monitoring server health of different parameters (CPU Load, Physical Memory, Hard disk, MySQL service and Http service) using Monitis and Datadog.

Education

Bachelor of Technology - BTech, Computer Science, Jawaharlal Nehru Technological University, Kakinada