---
title: "Harikrishnan P - Lead Product Expert in Bengaluru | Tal"
description: "Meet Harikrishnan P, Lead Product Expert - Software based in Bengaluru. AI stack includes claude, gemini, and meta."
image: "https://tal.club/meet/hari-krishnan-p/share-image"
---

# Harikrishnan P on Tal

## Headline

Lead Product Expert \- Software

## About

I love to dig into customer problems and solve them with modern technology and tools\. My career narrative has evolved over time and will continue to do so\. From being a Technical support Engineer in my first stint to making a pivot into the Customer service industry, I have garnered varied experiences that have made my learning and growth journey interesting\. I have enjoyed many different positions throughout my career in Customer service, Product Support Engineer, Lead Product Expert\-Software, leading the Beta test program, and as a Technical Trainer\. My personal and professional experiences have taught me the following about myself: \- I put the customer at the Center of all that I do\. \- I excel at the execution of big ideas with given constraints \- My gut instinct is good but I seek data for my decisions \- I love to win, but helping the team win gives me greater joy \- I educate, refine and drive myself to be a better person \- I am constantly learning because I never settle \- I stay calm when faced with adversity \- I always try to uplift others with new ideas, knowledge and by Training them\. \- I can be a great team player and an individual contributor at the same time\.

## Location

Bengaluru

## AI stack

claude

gemini

meta

metaai

ChatGPT

ChatGPT Images

## Work experience

Lead Product Expert at Sphyrna, Sep 2019 \- Present · 7 y, Hybrid

Senior Customer Experience Engineer at Sphyrna, On\-site

Contact Center Specialist at Nuance Transcription Services India Private Limited, Aug 2018 \- Sep 2019 · 1 yr 2 mos, Bengaluru Area, India, Online sales of Xfinity products to US customers, Chat process, Customer Service, Customer retention\.

E\-Service Associate at Hi\-Power Support Center, Mar 2018 \- Aug 2018 · 6 mos, Bengaluru Area, India, Gaming Support, Email process, Customer Service\.

Technical Support Representative at Sutherland Global Service Limited, Sep 2015 \- Feb 2017 · 1 yr 6 mos, Cochin Area, India, Technical Support, Troubleshooting, Customer Service, international chat process, documentation\.

## Education

Bachelor of Technology \- BTech, Electrical and Electronics Engineering, Royal College of Engineering and Technology

[View the original profile](https://tal.club/meet/hari-krishnan-p)

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