Hardik S. profile photo 1 on Tal

Hardik S.

Leading technical solutions and management for BFSI enterprise clients in west region

Mumbai

13+ years of work experience

Tata Communications
Apr 20264 mosPresent

► Lead solution engagements (client-facing) for BFSI accounts across Private and Public sector, driving end-to-end technical solutioning aligned to business and regulatory needs. ► Design and architect scalable, resilient, and compliant solutions tailored for BFSI customers, aligning with industry standards, risk frameworks, and operational priorities. ► Collaborate closely with product and internal teams to build bespoke, use-case driven propositions addressing sector-specific challenges and opportunities. ► Drive complex deal shaping and execution, contributing across discovery, solution design, and implementation phases to ensure alignment between business expectations and delivery outcomes. ► Expand account value through strategic engagement, leveraging customer insights, industry understanding, and proactive solutioning to drive wallet share growth and multi-product adoption. ► Engage beyond IT stakeholders, working with multiple business units to understand broader organizational priorities and translate them into practical, high-impact solutions. ► Conduct workshops and advisory discussions with leadership and technical teams, guiding them on scalable architectures, cost optimization, and regulatory compliance. ► Develop POVs and value propositions that connect technology decisions with business outcomes, risk management, and long-term scalability.
Tata Communications
Apr 20251 yrMar 2026

Key Responsibilities: ► Dedicated Solution lead (client facing) for G50 MNCs and 7 Indian-based Enterprises. ► Designed technical solutions for leading BFSI and non-BFSI Enterprise customers. ► Collaborated with product development teams to develop bespoke product propositions for targeted customers. ► Contributing to large projects team in the RFP submission, discovery, design & implementation phases of projects. ► Increased wallets share through data-driven cross-selling in existing customers account by doing pro-active engagement basis own research & self-study customer’s annual report and PPR heatmap data. ► Provided workshops to leadership and guidance to customer technical teams for robust, highly scalable, cost-effective and regulatory compliant solutions. ► Prepared POV and value proposition for clients to support their business objectives and IT project decisions.
Tata Communications
Dec 20222 yrs 5 mosApr 2025

Key Responsibilities: ► Dedicated Solution lead (client facing) for G50 MNCs and 7 Indian-based Enterprises. ► Designed technical solutions for leading BFSI and non-BFSI Enterprise customers. ► Collaborated with product development teams to develop bespoke product propositions for targeted customers. ► Contributing to large projects team in the RFP submission, discovery, design & implementation phases of projects. ► Increased wallets share through data-driven cross-selling in existing customers account by doing pro-active engagement basis own research & self-study customer’s annual report and PPR heatmap data. ► Provided workshops to leadership and guidance to customer technical teams for robust, highly scalable, cost-effective and regulatory compliant solutions. ► Prepared POV and value proposition for clients to support their business objectives and IT project decisions. Key Achievements: ► 4 awards within 2 years from Tata Communication Leadership team for my valuable contribution and showing Ownership and Accountability, Innovation and Problem Solving, ‘Can do’ Attitude and Growth Mindset.
Baroda BNP Paribas Mutual Fund
Mar 20184 yrs 10 mosDec 2022

Mumbai, Maharashtra, India

Joint Venture of Baroda Mutual Fund & BNP Paribas Mutual Fund Assistant Manager | March 2021 — March 2022 Senior Executive | March 2018 — March 2021 Key Responsibilities: ► Contributed as Led IT workstream member and collaborated extensively with KPMG consultants for merger of BNP Paribas Mutual Fund and Baroda Mutual Fund. ► Contributed for RFP preparation, technology selection, supplier service-level agreements, adopting cloud first strategy, modern network & security and finalizing cost effective technical solution for end-to-end IT managed services through single MSP vendor. ► Coordinated with the cross functional workstreams and managed a team of 5 members. ► Engaged with 4 MSP vendors for technical proposal review, negotiations in SoW & SLA, identified any potential risk in project delivery timelines. ► Worked closely with multiple application vendors for data migration and implemented industry leading security controls to protect sensitive data, prevent cyber-attacks, and ensure compliance with regulations. ► From audit point of view continuously assessed and tracked IT BAU as well as migration processes throughout merger for cybersecurity and system audit compliance requirements which result in clean audit reports. Key Projects: ► Co-led a green field IT Infrastructure project which included to be state assessment under various scenarios, project planning, running governance calls and overseeing the entire project implementation for the Merger along with decoupling from the group IT Infrastructure in parallel to ensure smooth transition. This was a long-term merger project which commenced in Mar’2020 and completed in May’2022. Key Achievements: ► Recognized as key contributor by BNP Paribas MF's CEO and COO for demonstrating ownership, problem-solving skills and innovation in driving successful business merger projects.
LIC Mutual Fund
Jul 20179 mosMar 2018

Mumbai Area, India

System Analyst | January 2018 — March 2018 System Administrator | July 2017 — January 2018 Key Responsibilities ► Conducted system analysis and implementation to maintain and improve IT systems. ► Performed system analysis, documentation, testing, implementation and user support for platform transitions. ► Improved systems with addition of new features and infrastructure. ► Discovered root causes of problems and identified appropriate solutions. ► Installed system updates to address vulnerabilities and reduce security issues. ► Investigated system issues and implemented resolutions to reduce downtime.
TeamLease Services Limited
Apr 20161 yr 4 mosJul 2017

Mumbai Metropolitan Region

Working at BNP Paribas Mutual Fund (Contract staff) Key Responsibilities ► Worked with users to determine areas of technology in need of improved usability. ► Managed onboarding and offboarding of employees. ► Provisioned new software and hardware for use, following established security policies. ► Completed reports detailing network and systems performance and downtime issues. ► Maintained current software licenses for computers and mobile devices. ► Attended meetings to deliver status reports to key stakeholders.
Kelly Services India
Jul 20132 yrs 10 mosApr 2016

Mumbai Metropolitan Region

Working at Mirae Asset Mutual Fund (Contract staff) Contract employee of Kelly Services | July 2013 — April 2016 Key Responsibilities ► Provided IT support to non-technical internal users through desk side support services. ► Collaborated with supervisors to escalate and address user’s technical issues. ► Monitored systems in operation and quickly troubleshot errors. ► Documented support interactions for future reference. ► Researched product and issue resolution tactics to address customer concerns.

Education

Sikkim Manipal University - Distance Education

Master of Computer Applications (M.C.A.), Information Technology

Sikkim Manipal University - Distance Education

20132 yrs2015
Indira Gandhi National Open University

Bachelor of Computer Applications (B.C.A.), Information Technology

Indira Gandhi National Open University

20075 yrs2012

Join Hardik and 10k+ other professionals on

Tal Boss

Tal is the app where bosses meet engineers & builders directly, without middlemen

Download Tal Boss

Hardik S. on Tal

Headline

Leading technical solutions and management for BFSI enterprise clients in west region

About

With over one year as Sr. Manager Tech Pre Sales at Tata Communications, I specialize in crafting and delivering client-centric technical solutions for G50 MNCs and Indian enterprises. My expertise lies in strategy, operations, and designing scalable infrastructures, particularly for BFSI and non-BFSI sectors. Leveraging data-driven insights, I have contributed to cross-selling initiatives and collaborated with product teams to develop bespoke propositions. My mission is to empower organizations by guiding technical teams and ensuring robust IT frameworks. By collaborating across RFP submissions, discovery, and implementation phases, I facilitate seamless project delivery. Recognitions like the Xtra Mile and Blue Ribbon awards underscore my commitment to ownership, collaboration, and growth mindset in achieving impactful solutions.

Location

Mumbai

Work experience

Sr. Manager | Solutions Engineering (Pre-Sales) - BFSI West at Tata Communications, Apr 2026 - Present · 4 mos, ► Lead solution engagements (client-facing) for BFSI accounts across Private and Public sector, driving end-to-end technical solutioning aligned to business and regulatory needs. ► Design and architect scalable, resilient, and compliant solutions tailored for BFSI customers, aligning with industry standards, risk frameworks, and operational priorities. ► Collaborate closely with product and internal teams to build bespoke, use-case driven propositions addressing sector-specific challenges and opportunities. ► Drive complex deal shaping and execution, contributing across discovery, solution design, and implementation phases to ensure alignment between business expectations and delivery outcomes. ► Expand account value through strategic engagement, leveraging customer insights, industry understanding, and proactive solutioning to drive wallet share growth and multi-product adoption. ► Engage beyond IT stakeholders, working with multiple business units to understand broader organizational priorities and translate them into practical, high-impact solutions. ► Conduct workshops and advisory discussions with leadership and technical teams, guiding them on scalable architectures, cost optimization, and regulatory compliance. ► Develop POVs and value propositions that connect technology decisions with business outcomes, risk management, and long-term scalability.

Sr. Manager | Solutions Engineering (Pre-Sales) - G50 + non-BFSI Enterprise at Tata Communications, Apr 2025 - Mar 2026 · 1 yr, Key Responsibilities: ► Dedicated Solution lead (client facing) for G50 MNCs and 7 Indian-based Enterprises. ► Designed technical solutions for leading BFSI and non-BFSI Enterprise customers. ► Collaborated with product development teams to develop bespoke product propositions for targeted customers. ► Contributing to large projects team in the RFP submission, discovery, design & implementation phases of projects. ► Increased wallets share through data-driven cross-selling in existing customers account by doing pro-active engagement basis own research & self-study customer’s annual report and PPR heatmap data. ► Provided workshops to leadership and guidance to customer technical teams for robust, highly scalable, cost-effective and regulatory compliant solutions. ► Prepared POV and value proposition for clients to support their business objectives and IT project decisions.

Manager | Solutions Engineering (Pre-Sales) - G50 + non-BFSI Enterprise at Tata Communications, Dec 2022 - Apr 2025 · 2 yrs 5 mos, Key Responsibilities: ► Dedicated Solution lead (client facing) for G50 MNCs and 7 Indian-based Enterprises. ► Designed technical solutions for leading BFSI and non-BFSI Enterprise customers. ► Collaborated with product development teams to develop bespoke product propositions for targeted customers. ► Contributing to large projects team in the RFP submission, discovery, design & implementation phases of projects. ► Increased wallets share through data-driven cross-selling in existing customers account by doing pro-active engagement basis own research & self-study customer’s annual report and PPR heatmap data. ► Provided workshops to leadership and guidance to customer technical teams for robust, highly scalable, cost-effective and regulatory compliant solutions. ► Prepared POV and value proposition for clients to support their business objectives and IT project decisions. Key Achievements: ► 4 awards within 2 years from Tata Communication Leadership team for my valuable contribution and showing Ownership and Accountability, Innovation and Problem Solving, ‘Can do’ Attitude and Growth Mindset.

IT Manager at Baroda BNP Paribas Mutual Fund, Mar 2018 - Dec 2022 · 4 yrs 10 mos, Mumbai, Maharashtra, India, Joint Venture of Baroda Mutual Fund & BNP Paribas Mutual Fund Assistant Manager | March 2021 — March 2022 Senior Executive | March 2018 — March 2021 Key Responsibilities: ► Contributed as Led IT workstream member and collaborated extensively with KPMG consultants for merger of BNP Paribas Mutual Fund and Baroda Mutual Fund. ► Contributed for RFP preparation, technology selection, supplier service-level agreements, adopting cloud first strategy, modern network & security and finalizing cost effective technical solution for end-to-end IT managed services through single MSP vendor. ► Coordinated with the cross functional workstreams and managed a team of 5 members. ► Engaged with 4 MSP vendors for technical proposal review, negotiations in SoW & SLA, identified any potential risk in project delivery timelines. ► Worked closely with multiple application vendors for data migration and implemented industry leading security controls to protect sensitive data, prevent cyber-attacks, and ensure compliance with regulations. ► From audit point of view continuously assessed and tracked IT BAU as well as migration processes throughout merger for cybersecurity and system audit compliance requirements which result in clean audit reports. Key Projects: ► Co-led a green field IT Infrastructure project which included to be state assessment under various scenarios, project planning, running governance calls and overseeing the entire project implementation for the Merger along with decoupling from the group IT Infrastructure in parallel to ensure smooth transition. This was a long-term merger project which commenced in Mar’2020 and completed in May’2022. Key Achievements: ► Recognized as key contributor by BNP Paribas MF's CEO and COO for demonstrating ownership, problem-solving skills and innovation in driving successful business merger projects.

Systems Analyst at LIC Mutual Fund, Jul 2017 - Mar 2018 · 9 mos, Mumbai Area, India, System Analyst | January 2018 — March 2018 System Administrator | July 2017 — January 2018 Key Responsibilities ► Conducted system analysis and implementation to maintain and improve IT systems. ► Performed system analysis, documentation, testing, implementation and user support for platform transitions. ► Improved systems with addition of new features and infrastructure. ► Discovered root causes of problems and identified appropriate solutions. ► Installed system updates to address vulnerabilities and reduce security issues. ► Investigated system issues and implemented resolutions to reduce downtime.

IT Specialist at TeamLease Services Limited, Apr 2016 - Jul 2017 · 1 yr 4 mos, Mumbai Metropolitan Region, Working at BNP Paribas Mutual Fund (Contract staff) Key Responsibilities ► Worked with users to determine areas of technology in need of improved usability. ► Managed onboarding and offboarding of employees. ► Provisioned new software and hardware for use, following established security policies. ► Completed reports detailing network and systems performance and downtime issues. ► Maintained current software licenses for computers and mobile devices. ► Attended meetings to deliver status reports to key stakeholders.

System Administrator at Kelly Services India, Jul 2013 - Apr 2016 · 2 yrs 10 mos, Mumbai Metropolitan Region, Working at Mirae Asset Mutual Fund (Contract staff) Contract employee of Kelly Services | July 2013 — April 2016 Key Responsibilities ► Provided IT support to non-technical internal users through desk side support services. ► Collaborated with supervisors to escalate and address user’s technical issues. ► Monitored systems in operation and quickly troubleshot errors. ► Documented support interactions for future reference. ► Researched product and issue resolution tactics to address customer concerns.

Education

Master of Computer Applications (M.C.A.), Information Technology, Sikkim Manipal University - Distance Education

Bachelor of Computer Applications (B.C.A.), Information Technology, Indira Gandhi National Open University